Are you thinking of making the switch to TOPS [ONE] or one of the other Village Management Software competitors? Switching community association management software can be stressful, so we want to make your decision as easy as possible. Here you'll find the information we've put together that’ll help you decide which option is best for you.
Read on to compare TOPS [ONE] and VMS, including the features that impressed current TOPS [ONE] customers who have made the switch. Regardless of what you decide, we wish you the best of luck in your search!
If you often have trouble finding important functions in VMS, TOPS [ONE] will be a breath of fresh air!
Search the same way you do online to find anything in TOPS [ONE]. Whether you are searching for a homeowner, a vendor, or even a function like "Apply Charges," everything is accessible through the search feature.
TOPS [ONE] offers a number of customizability options:
When your employees are more efficient, your management organization is more effective.
Switching to an industry leader like TOPS [ONE] will give your team efficiencies to make your organization more effective, and able to take on more with less.
Are you tired of outsourced support representatives who read their help suggestions from a script?
You deserve a support team that understands the industry and what you're trying to do, so they can help you get it done quickly and correctly.
At TOPS, our support team has won Customer Service Department of the Year two years in a row from the American Business Awards.
The profitability of a management company depends on growth. Your business cannot afford a software that only works when the organization is small.
TOPS [ONE] provides a fully scalable modern technology suite that grows with your business, whether you manage 500 units or 500,000. TOPS [ONE] uses a distributed design where processes that carry a heavy system load (like reports) are run on a separate server to insure maximum system efficiency.
Community Association Management is defined by how you manage the people: Tracking homeowners and properties, Owner Resales, A full history of lot or unit ownership, complete with all actions associated with same.
Industry specific terminologies (homeowners vs tenants or customers) are important to prevent mistakes.
A great CAM Accounting system must support the key standards defined by the AICPA for planned communities: Fund Accounting, cost centers, yearly comparisons, custom chart of accounts, accrual or modified accrual accounting method, budgeting tools.
Community Association Managers need access to the tracking tools to enforce the deeds of the community. CC&R violation management, Architectural control, work order and vendor management, parking enforcement and facilities management.
No CAM software is complete without a full communications system. Form letters, reports, mass email, certified mail, SMS messaging, tasks & assignments. All communications need to be stored with the homeowner's record for future reference.
Automation allows you to reduce the labor on your team, even reduce the number of staff or increase the number of associations in your portfolio. Assessments, Late Fees, Collections, Violation escalation.
No system works if you cannot access it easily. A local or network install cannot compete with a hosted or web-based system. With a scalable web-based system there is no need to pinch and zoom in to see the system.
Can you access your Community Association software with your phone? Tablet? Will it work on your Apple? PC?
You have partners you work with - banks, website providers, automation services and more. Your association management software should integrate with the partners you choose so you don't have to double or triple enter your data.
Your bank is the other half of the accounting equation for managing your community association financials. Smart banking ties your data more closely and helps prevent fraudulent behaviors. Bank lockbox, auto reconciliation, ACH processing, echecks.
At TOPS, we understand your need to get up and running, and we want to make it easy for you. Our Client Services team is your advocate for every step of your implementation.
From preparing and importing your data, to setting up your accounting and communities, to training and consultation - we help you get up and running, and continue to support you for the lifetime of your usage of the app.
Are you comparing property management software? Could you be missing something important? Begin with these questions.
Download this free worksheet to determine the hidden fees of your current methods of managing your associations.
Learn about TOPS [ONE], our award-winning Condo and HOA management software. See what TOPS [ONE] can do for your management company.
We hope this comparison guide was useful to you. But no amount of explanation can compare to seeing the product for yourself. Now's your chance!
Making the switch is easy; you can get your whole team TOPS [ONE] ready in no time at all.