Our process begins with our customers. Using information gathered from account reviews, the in-app feedback tool, reports to our support team, and direct feature requests, our product team compiles all of the requests our customers have made for addition to TOPS [ONE].
Each request and piece of feedback is carefully weighed for the impact it will have on all clients, as well as how well it fits into our product vision. Our product team builds specifications for each selected feature and adds those to our planning board to be wireframed by our UX team, and later assigned to a developer.
Each month we put out an update with all of the features, additions and fixes added in that development cycle.
View Product Roadmap