Are you thinking of making the switch to TOPS [ONE] or one of the other CINC competitors? Switching community association management software can be stressful, so we want to make your decision as easy as possible. Here you'll find the information we've put together that’ll help you decide which option is best for you.
Read on to compare TOPS [ONE] and CINC, including the features that impressed current TOPS [ONE] customers who have made the switch. Regardless of what you decide, we wish you the best of luck in your search!
Your reports are your introduction to the board - often it's the only exposure the board gets to your accounting application. TOPS [ONE] gives you reporting freedom to:
Forget a website that forces you into a less than modern website design. With TOPS [ONE] Owner Access you can have any website you want, or none at all! Simply add the login link to your existing website, social media page, or just email the link out to your homeowners.
Owner Access can be customized to match your branding, and it's easy to set up. The Owner Access feature of TOPS [ONE] allows homeowners to log in to see their account info, check their payment history and pay their assessments online.
Are you tired of having limited banking options? TOPS [ONE] uses an innovative new method of tracking bank accounts, by acknowledging them as a holistic institution, instead of a series of individual accounts seen only in the context of a single community.
This new "Master Bank" interface gives you a global overview of all the accounts in your portfolio through a specific
Whether you are maintaining common areas according to community reserve studies, or helping owners with simple repairs, you need a system that's robust enough to track work orders, and simple enough for anyone to use.
TOPS [ONE] provides helpful reporting on the status of regular and preventative maintenance work items, allows you to assign cases to vendors and track ticket distribution, and ties any charges back to the general ledger so you don't have to do double entry!
TOPS [ONE] provides in-app support at your fingertips. No matter what screen you're in, click the Feedback button at the bottom to give instant feedback.
From 9am to 9pm EST, our team in Clearwater, Florida is on hand to answer your questions. During other hours, you can search our extensive knowledge base right from the app to look up helpful articles to show what you need to know.
Community Association Management is defined by how you manage the people: Tracking homeowners and properties, Owner Resales, A full history of lot or unit ownership, complete with all actions associated with same.
Industry specific terminologies (homeowners vs tenants or customers) are important to prevent mistakes.
A great CAM Accounting system must support the key standards defined by the AICPA for planned communities: Fund Accounting, cost centers, yearly comparisons, custom chart of accounts, accrual or modified accrual accounting method, budgeting tools.
Community Association Managers need access to the tracking tools to enforce the deeds of the community. CC&R violation management, Architectural control, work order and vendor management, parking enforcement and facilities management.
No CAM software is complete without a full communications system. Form letters, reports, mass email, certified mail, SMS messaging, tasks & assignments. All communications need to be stored with the homeowner's record for future reference.
Automation allows you to reduce the labor on your team, even reduce the number of staff or increase the number of associations in your portfolio. Assessments, Late Fees, Collections, Violation escalation.
No system works if you cannot access it easily. A local or network install cannot compete with a hosted or web-based system. With a scalable web-based system there is no need to pinch and zoom in to see the system.
Can you access your Community Association software with your phone? Tablet? Will it work on your Apple? PC?
You have partners you work with - banks, website providers, automation services and more. Your association management software should integrate with the partners you choose so you don't have to double or triple enter your data.
Your bank is the other half of the accounting equation for managing your community association financials. Smart banking ties your data more closely and helps prevent fraudulent behaviors. Bank lockbox, auto reconciliation, ACH processing, echecks.
At TOPS, we understand your need to get up and running, and we want to make it easy for you. Our Client Services team is your advocate for every step of your implementation.
From preparing and importing your data, to setting up your accounting and communities, to training and consultation - we help you get up and running, and continue to support you for the lifetime of your usage of the app.
Are you comparing property management software? Could you be missing something important? Begin with these questions.
This Association Management Time Study Worksheet helps you better identify your specific software needs.
Learn about TOPS [ONE], our award-winning Condo and HOA management software. See what TOPS [ONE] can do for your management company.
We hope this comparison guide was useful to you. But no amount of explanation can compare to seeing the product for yourself. Now's your chance!
Making the switch is easy; you can get your whole team TOPS [ONE] ready in no time at all.