Are you thinking of making the switch to TOPS [ONE] or one of the other Buildium competitors? Switching community association management software can be stressful, so we want to make your decision as easy as possible. Here you'll find the information we've put together that’ll help you decide which option is best for you.
Read on to compare TOPS [ONE] and Buildium, including the features that impressed current TOPS [ONE] customers who have made the switch. Regardless of what you decide, we wish you the best of luck in your search!
Accounting is NOT one size fits all! Make your accounting system match your needs.
There's a big difference between property management built for small landlords and robust community association management.
Your community association clients deserve a back-end software that understands the ins and outs of the industry, and is able to help you manage the minute details of your business.
TOPS [ONE] focuses on only one industry: community associations. We keep up with the changing laws of the industry, and adjust the software accordingly. We build features based on customer needs and feedback. We don't split our development efforts on rentals and leasing.
Whether you are maintaining common areas according to community reserve studies, or helping owners with simple repairs, you need a system that's robust enough to track work orders, and simple enough for anyone to use.
TOPS [ONE] provides helpful reporting on the status of regular and preventative maintenance work items, allows you to assign cases to vendors and track ticket distribution, and ties any charges back to the general ledger so you don't have to do double entry!
Every community is different, and your accounting system needs to be flexible enough to handle those unique needs.
TOPS [ONE] features a robust accounting engine that supports extensive customizability. Processing payments is easy with partial payments, automated collections, one button invoice creation, and prepaid support.
No need to force yourself into cookie cutter-software--you get it all with TOPS [ONE].
Like Buildium, TOPS offers extensive self-help resources 24/7. But there's more! TOPS has a team of local support technicians on hand in our Clearwater, Florida office 12 hours a day, 5 days a week to serve clients from coast to coast.
When you call TOPS support, you immediately speak with a receptionist who can triage your issue. Work stoppage tickets are immediately escalated to the front of the queue. But we understand that even small issues can be big to you! That's why we're proud of an average resolution time of under 15 minutes for phone support.
The profitability of a management company depends on growth. Your business cannot afford a software that only works when the organization is small.
TOPS [ONE] provides a fully scalable modern technology suite that grows with your business, whether you manage 500 units or 500,000. TOPS [ONE] uses a distributed design where processes that carry a heavy system load (like reports) are run on a separate server to insure maximum system efficiency.
Community Association Management is defined by how you manage the people: Tracking homeowners and properties, Owner Resales, A full history of lot or unit ownership, complete with all actions associated with same.
Industry specific terminologies (homeowners vs tenants or customers) are important to prevent mistakes.
A great CAM Accounting system must support the key standards defined by the AICPA for planned communities: Fund Accounting, cost centers, yearly comparisons, custom chart of accounts, accrual or modified accrual accounting method, budgeting tools.
Community Association Managers need access to the tracking tools to enforce the deeds of the community. CC&R violation management, Architectural control, work order and vendor management, parking enforcement and facilities management.
No CAM software is complete without a full communications system. Form letters, reports, mass email, certified mail, SMS messaging, tasks & assignments. All communications need to be stored with the homeowner's record for future reference.
Automation allows you to reduce the labor on your team, even reduce the number of staff or increase the number of associations in your portfolio. Assessments, Late Fees, Collections, Violation escalation.
No system works if you cannot access it easily. A local or network install cannot compete with a hosted or web-based system. With a scalable web-based system there is no need to pinch and zoom in to see the system.
Can you access your Community Association software with your phone? Tablet? Will it work on your Apple? PC?
You have partners you work with - banks, website providers, automation services and more. Your association management software should integrate with the partners you choose so you don't have to double or triple enter your data.
Your bank is the other half of the accounting equation for managing your community association financials. Smart banking ties your data more closely and helps prevent fraudulent behaviors. Bank lockbox, auto reconciliation, ACH processing, echecks.
At TOPS, we understand your need to get up and running, and we want to make it easy for you. Our Client Services team is your advocate for every step of your implementation.
From preparing and importing your data, to setting up your accounting and communities, to training and consultation - we help you get up and running, and continue to support you for the lifetime of your usage of the app.
Are you comparing property management software? Could you be missing something important? Begin with these questions.
Not all accounting is the same. Learn what makes Community Association Accounting unique, industry best practices and how it all works.
Learn about TOPS [ONE], our award-winning Condo and HOA management software. See what TOPS [ONE] can do for your management company.
We hope this comparison guide was useful to you. But no amount of explanation can compare to seeing the product for yourself. Now's your chance!
Making the switch is easy; you can get your whole team TOPS [ONE] ready in no time at all.