Case Studies

TOPS customers tell their success stories

 

“I brought TOPS on because I needed that [industry-specific] foundation in order for me to move forward with my business.””
 - Trever Midgley

 

Customers

HOA Strategies

Utah Management Company Grows 120% in 18 Months After Implementing TOPS [ONE]

When Trever Midgley moved into his first condominium in 2007, he did not anticipate the course his career would take in the next eleven years. With a master’s in accounting and a career as an auditor for a CPA firm, he was used to tracking the flow of money. But as he became familiar with his condominium association, he began to see some red flags.

That’s when Trever got involved. He joined the board of directors and began the search for a professional management company. But the companies the board interviewed couldn’t meet the community’s needs. He realized that with his background, he could offer better services than the ones already on the market. What began as providing management services for his own condo association grew into a prosperous side hustle in the years that followed.

“I can be out at a new community or spending time with my family, and as long as I have a cell phone, I don’t have to
sit in an office.”

In 2013, Trever officially set up his business, HOA Strategies. Starting out with QuickBooks and other off the-shelf products, Trever was able to deliver on the promise of financial excellence for his clients, but growth was slow due to his need to go back and forth between multiple programs.

By 2017, Trever was ready to take HOA Strategies to the next level, but he needed a technology partner that would be able to help him grow his management company's portfolio.

TOPS [ONE] Delivers Core Solutions for HOA Strategies

Trever began searching online for software programs designed for HOA accounting and management. “I saw this really could expand exponentially if I wanted to put the time into it. That’s when I started looking for a software provider that would help me more than just off-the-shelf products.”

Trever also wanted a product that could be a core software for the company. “One of my criteria was that [the product we chose] had to be a cloud based solution,” he said.

With TOPS [ONE]’s accounts payable system and integrations, that’s a full-time person that I don’t have to hire because the system will do it for me.

He liked that TOPS [ONE] had different modules specific to community association management. “I brought TOPS on because I needed that [industry-specific] foundation in order for me to move forward with my business.”

TOPS [ONE] Delivers Results in Growth and Flexibility

Today, just eighteen months after implementing TOPS [ONE], Trever can work from anywhere. He attributes that flexibility to the cloud-based automation tools in TOPS [ONE]. “I can be out at a new community or spending time with my family, and as long as I have a cell phone, I don’t have to sit in an office.”

Since implementing TOPS [ONE], HOA Strategies have added 12 new communities totaling over 1,000 doors, and they’re still growing.

“We’ve set up the base and foundation so that we can take on as many communities as we need to. With TOPS [ONE]’s accounts payable system and integrations, that’s a full-time person that I don’t have to hire because the system will do it for me.” 

This is Trever’s strategic vision. “We’re a small company and we are starting to grow. [The key] is having one central resource, where we can search on anything across the portfolio and get instant results.” With everything contained in the same database, and the flexibility TOPS [ONE] offers through customization, the software has become an integral part of HOA Strategies’ success.

 

Get the rest of this case study to learn Trever's story, and see how HOA Strategies was able to leverage TOPS [ONE] to grow their business by over 120% in just 18 months.

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