Posted by Karch Palasti on November 13, 2017


    The TOPS [ONE] development team is adding multiple new additions and updates to the platform today.

    The following new releases will be live in TOPS [ONE] today. As a web-based product, there is no action for TOPS [ONE] users to take. Your TOPS [ONE] platform will automatically be updated in the cloud.

    Here's what's new:

    New Features


    • Edit Jobs
      • Parameters for jobs (charge codes, GL codes, schedule type, etc) have been surfaced and can now be edited


      • Recurring bill jobs will now properly increment their Effective Date based on frequency assigned to the job


    • Send Message (previously Send Letter)
      • The Send Letter function has been refactored and replaced with Send Message. Owners can now be selected from the owner index to generate letters and messages for print or email. See the following documentation for the following features
        • Create and send letters or emails to owners
        • Send emails to owners, vendors, or any external email address
        • Attach emails to a comprehensive summary of the message batch

      • The Delivery Method Preference setting can now be found on the primary owner's profile edit page. It was previously located in an option labeled Manage Settings in the property profile's action menu. Manage Settings has been removed

    Custom Fields

    Bug Fixes and Other Updates



    • File Uploads
      • File uploads will now be given unique names to prevent overwriting previously uploaded files


    • My Tasks
      • Resolved issue for some users that caused the home page not to load when assigned certain tasks


    • Help Link
      • The help link in the upper right corner will now direct the user to the TOPS support help center: From here, the user can view How-To documentation and videos.



    • Community Profile
      • Resolved issue where saving Property Manager and Accountants for communities would not persist

    • Imports
      • The Property/Owner import will now correctly respect the Alternate Address flag


    • Owner Index
      • Resolved issue with balance doubling for owners with a prepaid balance


    Accounts Receivable

    • Adjustments
      • Resolved an issue where some owners displayed duplicate rows for charge codes

    • Apply Interest
      • Owners/Candidates are now sorted by their account number

    • Apply Late Fees
      • Automation jobs set to 'Accrue and Notify' will correctly accrue, rather than post
      • Automation jobs can be created even if there are currently no valid candidates

    • Cash Receipts
      • Resolved several issue with lockbox look-ups on owner account numbers

    Accounts Payable

    • Enter Bills
      • Deleting bills that have already been paid will display the appropriate message, indicating the payment that needs to be removed first
      • Resolved several issues with adding and removing bill distribution rows before posting

    • Make Payments
      • Partial payments will now post to the correct account for Cash and Modified Accrual accounting methods

    General Ledger

    • Bank Reconciliation
      • Checks paying multiple invoices will show up as a single transaction for reconciliation purposes
    • Chart of Accounts
      • Reconciled balances on Chart of Account page and GL Account History page when certain transaction types were involved



    • Export Statement
      • Several Improvements and modifications for more accurate results and flexibility when generating exports for upcoming fiscal years and periods


    • Budgets
      • Added a toggle to exclude accounts that have a $0 budget

    • Check Register
      • Resolved issue with missing check numbers for certain transactions

    • Trial Balance
      • Resolved issue with transactions listing the batch total for Cash and Modified Accrual accounting setups
      • Several adjustments to hide $0.00 transactions, mostly for violation actions without a fee



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