Andrea Drennen, CMCA

    Andrea Drennen, CMCA
    A 15-year member of the CAM industry, certified inbound marketer, certified technical trainer, website developer, former bookkeeper and presently marketing manager at TOPS, Andrea Drennen has worn a lot of hats, and she has the hat-hair to prove it!
    Find me on:

    TOPS Training October 2018

    TOPS Training

    Sign up for TOPS Training webinars this month. Free for all customers with your TOPS support plan.

    Just in Time for Coupon Season...

    Partners, TOPS [ONE]

    Coupon season this year is going to be easier and cheaper thanks to TOPS Mailroom, a new feature coming out this Fall from TOPS and SouthData.

    Support Improvements & Client Comments

    Technical Support

    We are thrilled to report that our support response times have dramatically improved, and we are now hearing some very positive feedback from customers.

    We're Hiring CAM Professionals

    TOPS, CAM Industry

    We're starting a brand new department, and we need community association professionals like you to staff it! Learn more about this exciting opportunity to work with management companies and CAM professionals to help them achieve success.

    New Changes Taking Effect in Support

    Technical Support

    TOPS Client Services is implementing an impact-based response system that will allow us to respond faster to clients with higher needs.

    Closing the Books on 2017

    Accounting, Legal

    All about year end: how to close the books in all TOPS products, as well as answers to the most commonly asked questions from our support team.

    TOPS 2017/2018 Holiday Schedule

    TOPS

    Warm holiday greetings from the TOPS family to yours! Our holiday office hours and service information is here...

    New Payment Links Guide from DuesPayment

    Partners

    The holidays are upon us. Follow this new guide to avoid a disruption in service for online owner assessments from your community website

    New Changes in TOPS Support for 2018

    Technical Support, TOPS, Customers

    Great new changes are on the way. See what TOPS is doing to better support you in 2018!

    Last Chance for Early Bird Pricing for CAMfire2018

    CAMfire

    September 1st is your last chance to get Early Bird Pricing for the 2018 CAMfire Conference, which will be held February 28th - March 2, 2018, in Orlando, FL.

    TOPS Connect Sync API

    Program Updates

    TOPS Software will be releasing a new Tops Connect Sync (2.0) at the end of summer 2017. Until then, changes have been made that will affect TOPS GO! 2.0 and API customers.

    Our Address Has Changed

    Customers

    Our billing address has changed! Please update your records with the new address. The TOPS billing portal is now available for customers to pay online.

    TOPS [ONE] 3.1.1.2 Update

    TOPS [ONE], Program Updates

    The TOPS [ONE] team has updated the program with new sort options, an undo ability in batch violations, and more! See all of the new features and updates here.

    TOPS Training Week of Apr 24 - 28

    TOPS Training

    Sign up for TOPS Training webinars this week. Free for all customers with your TOPS support plan.

    TOPS [ONE] 3.1.0.3 Update

    TOPS [ONE], Program Updates

    The TOPS [ONE] team has updated the program with new report filters, resolved AR issues, and other improvements! See all of the new features and updates here.

    TOPS Training Week of Apr 17 - 21

    TOPS Training

    Sign up for TOPS Training webinars this week. Free for all customers with your TOPS support plan.

    TOPS [ONE] 3.0.7.3 Update

    TOPS [ONE], Program Updates

    The TOPS [ONE] team has updated the program with batch processing actions for violations, a new report, and a great many updates, based on client feedback. See all of the new features and updates here.

    TOPS [ONE] 3.0.4.7 Update

    TOPS [ONE], Program Updates

    The TOPS [ONE] team has updated the program with new security permissions, delete functionality and more! See all of the new features and updates here.