TOPS Blogs

Avoid the Dreaded 'Selective Enforcement' Label

  September 20, 2018 - Governance Tools

Does it take a ruler in the grass to provide consistent enforcement of deed restrictions and covenants? Learn how to set a consistent enforcement process.

Going Cloud-Based as a Disaster Preparedness Plan

  September 14, 2018 - TOPS [ONE], Natural Disasters

It's easy to ignore the inevitable destruction natural disasters can bring. Why worry about what might not happen? But when you fail to plan, you risk losing everything.

The Business Side of Natural Disaster Preparedness

  September 11, 2018 - Natural Disasters

Don't forget to add backing up your data to your hurricane preparedness list.

TOPS [ONE] 4.2.3.2 Update

  September 10, 2018 - Program Updates, TOPS [ONE]

The TOPS [ONE] team has added two new enhancements: Vendor Default Distributions and updates to the Journal Entries and Reversing Journal Entries

Human Error in Payments Processing

  September 7, 2018 - Accounting

25% of all HOA assessments are made with ACH. But how do you prevent mistakes due to human error? (Or worse, deliberate fraud?!) And who is liable when the worst does happen?

CAM Mash Up: This Week (August 12 - 18)

  August 12, 2018 - CAM Mashup

This week in the CAM Mashup: Beating the burnout, one step on the road to success at a time!

Getting Ahead of Community Association Manager Burnout

  August 10, 2018 - CAM Managers

Burnout is a word a lot of management professionals tend to shrug off, but you can't ignore it forever! Here are three signs you're experiencing burnout, and tips to combat the effects.

New Success Team at TOPS Software Focuses on Customers

  August 8, 2018 - TOPS [ONE], TOPS

After taking on our first round of funding in 32 years, we saw an opportunity to foster community engagement in a way previously unheard of in the community association management software industry. With this in mind, the Customer Success team has been created.

Just in Time for Coupon Season...

  August 8, 2018 - Partners, TOPS [ONE]

Coupon season this year is going to be easier and cheaper thanks to TOPS Mailroom, a new feature coming out this Fall from TOPS and SouthData.

TOPS Software Announces TOPS Pay – A New Secure Online ACH Solution for Community Association Management Companies

  August 8, 2018 - Technology, TOPS [ONE], Innovation

Introducing TOPS Pay for secure online ACH payments. Available now for TOPS [ONE] users!

CAM Mash Up: This Week (August 5 - 11)

  August 5, 2018 - CAM Mashup

This week in the CAM Mashup: Your HOA Board, and how you can make them the best they can be. From managing disputes to creating subcommittees.

The Mystery of the Missing Documents

  August 2, 2018 - Technology, Management Tools, TOPS [ONE]

Does "managing your documents" mean "keeping all of your invoices in a shoe box at the back of your storage room" to you? If it does, you're making your job harder than it needs to be! Don't be the villain in your own sleuthing story when it comes to document management!

Tips From TOPS Vol. 3

  July 31, 2018 - Customers

These tips are TOPS! With this new series, we'll be bringing you helpful tips to make your TOPS software work best for your needs. Vol. 3 is letting you know about all of the new features to our programs, plus how to optimize the way you send your mail.

CAM Mash Up: This Week (July 22 - 28)

  July 22, 2018 - CAM Mashup

This week in the CAM Mashup: Automation, Drones, and clouds - oh my! We're bringing you all of the technology information you can utilize for your company.

Building a Business Case for AP Automation

  July 19, 2018 - Technology, Partners, Guest Post

Leaders are looking for ways to reduce spending while increasing profits. Luckily, automation does just that with a few other benefits board members and leaders can appreciate.

TOPS [ONE] 4.2.0.3 Update

  July 16, 2018 - Program Updates, TOPS [ONE]

The TOPS [ONE] team has refactored the collections process. Updates to Send Message and the Owner Access process have been implemented. Additionally, Smart Banking is live for select banks. Contact our partner support department for more information.

CAM Mash Up: This Week (July 15 - 21)

  July 15, 2018 - CAM Mashup

This week in the CAM Mashup: what to do about neighbors in an argument and why you should be installing a pool in your community.

Should Your Management Company Pricing be Public?

  July 13, 2018 - Management Companies

Hidden pricing is one of the oldest tricks in the book, but is it doing you any favors? For TOPS, we realized it was time to break free of industry expectations and make our pricing public. Should you do the same?

CAM Mash Up: This Week (July 8 - 14)

  July 8, 2018 - CAM Mashup

This week in the CAM Mashup: what to do about neighbors in an argument and why you should be installing a pool in your community.

CAM Mash Up: This Week (July 1 - 7)

  July 1, 2018 - CAM Mashup

This week in the CAM Mashup: The kind of personalities that create success in an HOA board to the best ways to communicate with board members.

When Your Boards Play Politics

  June 29, 2018 - Legal

Politics are messy. And supporting politicians can be a dangerous game. Find out how a community or board member can show support or represent the industry, and how they can't.

Unsung Heroes of TOPS: Ki Han

  June 28, 2018 - Featured

We want to give you a peek behind the curtain to see all of the many helping hands who have helped build TOPS Software into the company we are today! Today we're shining a light on Ki Han, the powerhouse behind TOPS Professional!

Tips From TOPS Vol. 2

  June 28, 2018 - Customers

These tips are TOPS! With this new series, we'll be bringing you helpful tips to make your TOPS software work best for your needs. Vol. 2 is letting you know about all of the new features to our programs, plus how to make your transition to TOPS [ONE] easy as pie!

CAM Mash Up: This Week (June 24 - 30)

  June 24, 2018 - CAM Mashup

This week in the CAM Mashup:. all of the tips that will have your Community Association running smoothly.

Automation and You: Admitting When a Process Isn't Working

  June 21, 2018 - Technology, Management Tools, Featured

Every activity you perform in business has a process. Aligning these processes into a workflow is one of the most crucial steps in automating your business. What is also important is knowing exactly how a workflow really helps your business.

CAM Mash Up: This Week (June 17 - 23)

  June 17, 2018 - CAM Mashup

This week in the CAM Mashup: Be prepared! From making summer plans for your community to keeping your association safe from hurricanes, preparation is everything.

Communication is Key, Even in Community Association Management

  June 15, 2018 - CAM Managers, Featured

Tom Willis, PCAM®, has a lot to say about the lack of resources available for CAM Professionals to best serve their customers. So do we.

TOPS Software Partners with Significant Digits, Inc. to Provide Utility Billing Options for Community Associations

  June 1, 2018 - Partners, TOPS [ONE] Integration

Leaders in their respective fields, TOPS Software and Significant Digits, Inc. have announced a new partnership that will strengthen TOPS product offerings by providing powerful utility billing to HOA and Condo managers.

Tips From TOPS Vol. 1

  May 31, 2018 - Customers

These tips are TOPS! With this new series, we'll be bringing you helpful tips to make your TOPS software work best for your needs. Vol. 1 covers uploading documentation to the Owner Access portal, resetting forgotten passwords, how to submit a support ticket, and plenty more!

Exciting News For TOPS Professional Users: Themes Are Back!

  May 24, 2018 - Program Updates

We're bringing back TOPS Professional themes with our new Theme Store!

TOPS [ONE] Owner Access Portal Honored As Bronze Stevie® Award Winner for Apps & Mobile Websites in 2018 American Business Awards®

  May 17, 2018 - Management Tools, TOPS [ONE], Awards

TOPS Software, LLC was named the winner of a Bronze Stevie® Award for their TOPS [ONE] Owner Access Portal in the Real Estate classification of the App and Mobile Websites category in the 16th Annual American Business Awards® last week.

Tim Vollman Joins TOPS Software as Chief Operating Officer

  May 9, 2018 - TOPS

Veteran executive with extensive experience helping technology companies grow will empower TOPS to build their market position in the Condo & HOA Management Software Industry.

TOPS Software, LLC Named Top Workplace in Tampa Bay

  May 1, 2018 - Awards, Featured

TOPS Software, LLC, a leading provider of Community Association Management software, was recently named one of Tampa Bay’s Top Workplaces 2018 by the Tampa Bay Times. This marks the third consecutive year that TOPS Software has won a space on this prestigious list.

TOPS Software, LLC Named Platinum Readers’ Choice Award Winner

  April 25, 2018 - Awards

TOPS Software, a leading provider of accounting-based community association management software for Condo, Co-Op and Homeowners Associations, has been named a Platinum Readers' Choice Award Winner for 2018 by the Florida Community Association Journal magazine.

TOPS Software Partners with Axela Technologies to Provide Community Associations with Fully Automated Collection Solutions

  April 13, 2018 - Technology, Partners

TOPS Software announces new integration with Axela Technologies to provide TOPS users with additional options to collect on delinquent assessments.

TOPS welcomes BillingTree as Payments Services partner offering solutions to TOPS Professional, TOPS iQ and TOPS ONE customers

  February 28, 2018 - Partners, TOPS [ONE] Integration

TOPS Software LLC integrates Billingtree and Payrazr technology to run on its new TOPS [ONE] HOA solution.