TOPS Software will continue to support TOPS Professional for some time. However, we are devoting our resources to TOPS [ONE] and we'd like to invite you to consider converting to our latest and greatest: TOPS [ONE].
Read on to compare TOPS [ONE] to TOPS Professional.
More than 30 years ago, my father set out to solve a problem he had in his own management company. The resulting software, TOPS, quickly became a household name in the community association management industry.
Over the years, we added a multitude of new features and functionality. We also added a number of clients, representing nearly 10,000 users nationwide. We are so glad you were able to join us on this journey.
But after 30 years of continuous development, the framework that TOPS Professional is built on is simply too outdated to continue to hang new functionality onto. That's why we created TOPS [ONE]. TOPS [ONE] is designed to be a modern product built on state-of-the-art technology that we can continue to build on and grow for another 30 years. And we'd like you to be a part of this journey going forward.
Changing software is no easy decision, and that goes doubly for an application that governs a very large portion of your day to day business. We understand that. And we will not take away TOPS Pro from you and your team if you aren't ready. But we think when you see TOPS [ONE], you will be just as excited about what we are trying to accomplish as we are, and you will want to become a part of it.
There's no pressure. You will not be forced to convert. This site is more intended to educate you about the state of TOPS [ONE] and help you determine whether (or when) is the right time for you to make the switch. Take your time. Explore. Enjoy. And be sure to ask us any questions you have. We would be happy to just talk.
Mike Hardy, President & CEO
TOPS Software, LLC
No more servers to maintain, no more sync issues. TOPS [ONE] is a complete web-based application, which means it can run anywhere, on any device, and look great doing it.
With TOPS [ONE] instant access to your system becomes a reality. You get the full app - no partial features or limited access. Your managers will love the fact that they get complete access to the entire program on their phone, without the need to pinch and zoom. Your accounting staff will love the ability to finally work from home (or the coffee shop!)
Set different levels of access to only expose what each individual is authorized to see in TOPS [ONE]. You control what each user can do on an individual or group level.
Homeowners get special access via Owner Access, a white-labeled portal unique to each tenant.
As much as we love TOPS Professional, we can't deny that it looks dated. That's why we think you're going to love TOPS [ONE]'s award-winning design. And we're not just talking about making a prettier front-end. TOPS [ONE] is designed from the ground up with a focus on the user experience. This results in easier workflows, more intuitive interfaces and an all around better experience.
You've put in the time to automate your business by integrating with strategic partners. We wouldn't ever want to compromise those relationships. Which is why TOPS [ONE] works with all of the big community association management partners through our TOPS Connect API. Created your own integration? TOPS clients are invited to use the API as well!
|TOPS Professional||TOPS [ONE]|
|Base System||One-Time Purchase||Monthly Fee|
|Core Features (Accounting & CRM)||Included||Included|
|Management Tools (Work Order, CCR)||One-Time Purchase||Included|
|Automation Tools (Job Streaming, Global)||One-Time Purchase||Included|
|Mass Email||Monthly Fee||Included|
|Data Backups||Monthly Fee||Included|
|Mobile Access||Monthly Fee (TOPS GO!)||Included|
|Software Upgrades||Extra Fee||Included|
|Add'l Users||Extra Fee||Included|
|Add'l Communities||Extra Fee||Included|
|Compare||TOPS Professional||TOPS [ONE]|
Community Association Management is defined by how you manage the people: Tracking homeowners and properties, Owner Resales, A full history of lot or unit ownership, complete with all actions associated with same.
Industry specific terminologies (homeowners vs tenants or customers) are important to prevent mistakes.
A great CAM Accounting system must support the key standards defined by the AICPA for planned communities: Fund Accounting, cost centers, yearly comparisons, custom chart of accounts, accrual or modified accrual accounting method, budgeting tools.
Community Association Managers need access to the tracking tools to enforce the deeds of the community. CC&R violation management, Architectural control, work order and vendor management, parking enforcement and facilities management.
No CAM software is complete without a full communications system. Form letters, reports, mass email, certified mail, SMS messaging, tasks & assignments. All communications need to be stored with the homeowner's record for future reference.
Automation allows you to reduce the labor on your team, even reduce the number of staff or increase the number of associations in your portfolio. Assessments, Late Fees, Collections, Violation escalation.
No system works if you cannot access it easily. A local or network install cannot compete with a hosted or web-based system. With a scalable web-based system there is no need to pinch and zoom in to see the system.
Can you access your Community Association software with your phone? Tablet? Will it work on your Apple? PC?
You have partners you work with - banks, website providers, automation services and more. Your association management software should integrate with the partners you choose so you don't have to double or triple enter your data.
Your bank is the other half of the accounting equation for managing your community association financials. Smart banking ties your data more closely and helps prevent fraudulent behaviors. Bank lockbox, auto reconciliation, ACH processing, echecks.
Description of impact Level 1.
TOPS [ONE] is a full replacement product, not an update to TOPS Professional. This means that you will go through a full conversion in the same way you would moving to another product. That said, it is our goal to make your conversion as painless as possible.
From preparing and importing your data, to setting up your accounting and communities, to training and consultation - we help you get up and running, and continue to support you for the lifetime of your usage of the app.
Not all accounting is the same. Learn what makes Community Association Accounting unique, industry best practices and how it all works.
Learn about TOPS [ONE], our award-winning Condo and HOA management software. See what TOPS [ONE] can do for your management company.
We hope this comparison guide was useful to you. But no amount of explanation can compare to seeing the product for yourself. Now's your chance!
Making the switch is easy; you can get your whole team TOPS [ONE] ready in no time at all.