Free Downloads

Free Resources for CAM Professionals. Take a look at the wide variety of useful content and tools we've developed for you! Like potato chips, we bet you can't take just one (crunch!)

eBooks

CAM Accounting 101

Not all accounting is the same. Learn the unique properties of Community Associations, and CAM accounting standards.

Get It Now
Close

Please fill out the form to receive this download.


Be Your Own Boss in CAM Management

Everything you need to know to start a successful community association management business by working from home on a limited budget.

Get It Now
Close

Please fill out the form to receive this download.

AvidXchange_eBook.png

AP Automation for HOA Management

Learn the problems encountered with paper bills and checks and how to avoid the common pitfalls of automation projects.

Get It Now >

The Little Book of Big CAM Advice

How to be a better community association manager? Learn from other people's experience! Advice from hundreds of CAM professionals.

Get It Now
Close

Please fill out the form to receive this download.

CAM Professional Job Descriptions

Looking to hire? Build your management company's dream team with these 15 ready to use job descriptions for community association professionals.

Get It Now
Close

Please fill out the form to receive this download.

CAM Budget Survival Guide eBook

Dreading budget season? Get the tools, tips and tricks you need to not just survive, but thrive during budget season.

Get It Now
Close

Please fill out the form to receive this download.

Social Media for HOAs and Condos

Everything you need to communicate with homeowners through social media. Thanks to AtHomeNet for sharing this!

Get It Now
Close

Please fill out the form to receive this download.

Checklists

What to Ask When Considering New Software

Are you comparing property management software? Do you know what to ask? Could you be missing something important? Begin with these questions.

Get It Now
Close

Please fill out the form to receive this download.

Year End Checklist

This checklist reminds you of the steps you need to take to complete year-end processing. Read the companion blog post for more details!

Get It Now
Close

Please fill out the form to receive this download.

Month End Financials Checklist

Staying organized is important! Keep your books clean as a whistle with this handy month-end financials balancing checklist.

Get It Now
Close

Please fill out the form to receive this download.

Ready for Launch Checklist

This checklist will guide you through implementing new software in your management organization. Read the companion blog post for more details!

Get It Now
Close

Please fill out the form to receive this download.

Management Transition Checklist

Whether picking up a new community or losing one gracefully, use this transition checklist to make sure nothing falls through the cracks.

Get It Now
Close

Please fill out the form to receive this download.

Worksheets

Sample Community Business Plan

Accurately project the income and expenses of your community in this sample community business plan.

Get It Now
Close

Please fill out the form to receive this download.

Schedule of Reimbursable Charges

Increase your profitability with this free schedule of reimbursable expenses. (How Mgmt Companies Turn a Profit)

Get It Now
Close

Please fill out the form to receive this download.

Sample Pricing Matrix

This pricing matrix will help you develop a pricing worksheet you can present to boards. Read the companion blog post for more details!

Get It Now
Close

Please fill out the form to receive this download.

Total Cost of Ownership Worksheet

Download this free worksheet to determine the hidden fees of your current methods of managing your associations.

Get It Now
Close

Please fill out the form to receive this download.

Action Items Worksheet

Use this Action Item Worksheet to help prevent important tasks from falling through the cracks—communicate better with boards—and more!

Get It Now
Close

Please fill out the form to receive this download.

Time Study Worksheet

This Association Management Time Study Worksheet helps you better identify your specific software needs

Get It Now
Close

Please fill out the form to receive this download.

Letters

Form Letter Mega Kit

20 customizable letters for Community Association Management, ready for you to copy and paste into your letter system.

Get It Now
Close

Please fill out the form to receive this download.

Sample Collection Letters

Download these sample collections letters to implement a gentle but effective collections process.

Get It Now
Close

Please fill out the form to receive this download.

Sample Welcome Letter

Welcome new owners to your community with this sample welcome letter template that covers all the topics you need.

Get It Now
Close

Please fill out the form to receive this download.

Sample Violation Letters

These violation letters cover each aspect of the violation tracking process, from first warning, to referral to an attorney.

Get It Now
Close

Please fill out the form to receive this download.

Charge Notice Letter Samples

These letters are useful for any CAM who wants to be open with their boards and provide owners with full communication transparency for charges and liens.

Get It Now
Close

Please fill out the form to receive this download.

Sample Estoppel Letter

This sample estoppel letter can be customized to inform new home buyers of outstanding issues before the sale.

Get It Now
Close

Please fill out the form to receive this download.

Templates

Sample Delinquency Policy

Having trouble finding the right words for your community's delinquency policy? Start here.

Get It Now
Close

Please fill out the form to receive this download.

Sample RFP Template

Sample Request for Proposal demonstrates what you should consider in every RFP you send to contractors in order to get bids.

Get It Now
Close

Please fill out the form to receive this download.

Sample Management Contract

Download this free customizable sample management contract. (New Association Manager Company Setup Checklist)

Get It Now
Close

Please fill out the form to receive this download.

Co-Marketing Kit

Already a TOPS user? Download this free co-marketing kit to showcase your TOPS technology to boards of directors you are courting.

Get It Now
Close

Please fill out the form to receive this download.


Sample Community Budget Template

Download this free sample community budgeting template. 8 Easy Steps to Preparing Budgets

Get It Now
Close

Please fill out the form to receive this download.

Whitepapers

2016 State of the CAM Industry

Learn what the organizational structure of other management companies looks like with this informative report on the state of the CAM Industry.

Get It Now
Close

Please fill out the form to receive this download.

Increase Profit Margins in Community Management

Learn how to increase your management company's profit margins through one simple choice.

Get It Now
Close

Please fill out the form to receive this download.

Infographics

Growth of Community Associations

The Community Association Industry is growing. See how it affects you in this infographic.

Get It Now
Close

Please fill out the form to receive this download.

Best Incentives for Retaining Tenants

This infographic draws out the best incentives for retaining clients in a competitive rental market. Based on research by softwareadvice.com

Get It Now
Close

Please fill out the form to receive this download.

Community Associations by the Numbers

Download a print-friendly version of this popular infographic, Community Associations by the Numbers, based on data gathered by CAI.

Get It Now
Close

Please fill out the form to receive this download.

Info Sheets

TOPS GO 2.0 Features

A quick introduction to mobile community association management using TOPS GO! and your device.

Get It Now
Close

Please fill out the form to receive this download.


Davis-Stirling Compliance Guide TOPS Professional

This instructional guide shows where to locate and how to extract data inside TOPS Pro to maintain California Association compliance.

Get It Now
Close

Please fill out the form to receive this download.

SouthData Signature Mail

Learn how to integrate SouthData with the TOPS form letter to automate your mailings.

Get It Now
Close

Please fill out the form to receive this download.


Recorded Webinars

RevoPay Partner Spotlight

Partner Spotlight: RevoPay

In this partner spotlight, we feature premier partner RevoPay. Their Revo Property Pay allows you to integrate epayments with your TOPS program.
Register to View Rec ording >

FULLfocus Partner Spotlight

Partner Spotlight: FULLfocus

In this partner spotlight webinar, FULLfocus showcases their multiple management & communications tools that work with your TOPS accounting. Register to View Recording >

ARC Tracker Partner Spotlight

Partner Spotlight: ARC Tracker

This month's spotlight webinar features ARC Tracker, an online architectural tracking module that gives power to your ARC committees while retaining a connection to your TOPS data.
Register to View Recording >

Nabr Networks Partner Spotlight

Partner Spotlight: Nabr Networks

Each month, we host a webinar featuring one of our premier partners using the TOPS Connect API. Nabr Networks' websites provide homeowners with a beautiful community portal!Register to View Recording >

TOPS ONE webinar

State of TOPS 2016

TOPS President Mike Hardy reviews where the TOPS [ONE] application is today, explores what is on the horizon, and unpacks our road map for 2017. Register to View Recording >

PayLease Partner Spotlight

Partner Spotlight: Paylease

The partner in the spotlight this month is Paylease, a premier partner who integrates their online payments functionality through the TOPS Connect API.
Register to View Recording >

TOPS ONE first looks webinar

First Looks at TOPS [ONE]

This ain't your grandma's CAM industry! Join Mike Hardy to get a First Look at TOPS [ONE], the new platform revolutionizing community association management! Register to View Recording >

ComWeb Partner Spotlight

Partner Spotlight: ComWeb

Each month, we host a webinar featuring one of our premier partners using the TOPS Connect API. ComWeb offers highly functional website portals to help improve communications.
Register to View Recording >

SenEarthCo Partner Spotlight

Partner Spotlight: SenEarthCo

In this partner spotlight, premier partner SenEarthCo shows how they use the TOPS Connect API to integrate their online management tools with your TOPS accounting data. Register to View Recording >

Concierge Plus Partner Spotlight

Partner Spotlight: Concierge +

Premier partner Concierge Plus shows how they use the TOPS Connect API to integrate their communication and front desk tools. Register to View Recording >

Unified Technology Group Partner Spotlight

Partner Spotlight: Unified Technology Grp

In the spotlight this month, Unified Technology Group eliminates the need for multiple systems by integrating their management tools with your TOPS accounting system. Register to View recording >

eUnify Partner Spotlight

Partner Spotlight: eUnify

In this partner spotlight webinar, premier partner eUnify integrates with the TOPS Connect API. eUnify offers management tools that pull from your TOPS Accounting.

Register to View Recording >