For CAM Managers, it starts small. 10 minutes longer in the monthly board meeting. A few extra requests on the task list with your name on them. An email here, a phone call there. In the end, it's the little things that'll get you.
It can be hard to stand out when you're buried under an avalanche of CAM Honey Do's. The demands on your time are great, and sometimes it feels like your hard efforts fall on deaf ears.
Like that one treasurer who cracks the seal on the financial packet you lovingly crafted, in the middle of the meeting, right before they are supposed to be giving their report.
Add to that homeowners' demands for instant gratiification, and you find yourself thinking, "If only there were 48 hours in a day!"
You might even lose sight of what you set out to do in the first place. Remember building a sense of community? Your goal to make all your homeowners feel like they are living in Mayberry? To knock the socks off the board of directors so they'll always want you around?
Owners can log in to view their current balance, payment history, pay dues online, and update their contact information (fewer phone calls for you!)
Beauty AND function. With reporting this obvious, you can say goodbye to hours upon hours explaining and re-explaining that one line item in the balance sheet.
You know that one director who wants to know everything going on between meetings? Schedule reports to automatically be emailed to them every week!
TOPS [ONE] makes it easier than ever to access your information. Quickly answer questions from your phone, or give directors read only access to their community.
Between community inspections, board meetings, and working with vendors, association managers need quick access to their community's information in the palm of their hand. Luckily, you have TOPS [ONE] with you everywhere you go - on your smart phone!
Ever wonder how those super managers manage to pull it off? They seem to have all the time in the world to get everything done and still have time to hang out with Wally and the Beav and foster the community.
I'm going to let you in on a little secret... They automate.
With automation, you're basically buying yourself time. By spending just a little extra time in the beginning, you can save yourself exponentially later on. You need more time to focus on the people and the relationships of managing a community, and less on the daily grind. Let TOPS [ONE] help.
Brenda Conway, CPA, CMCA
20 customizable letters for Community Association Management, ready for you to copy and paste into your letter system.
How to be a better community association manager? Learn from other people's experience! Advice from hundreds of CAM professionals.
Dreading budget season? Get the tools, tips and tricks you need to not just survive, but thrive during budget season.