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Orientation Assessment

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Thank you for attending the New Customer Orientation. At TOPS Software, LLC we are always looking for ways to improve our products and services. Your opinion does matter. Please take a moment to answer this brief survey about your TOPS v3.2.1™ orientation experience.

Your Name

Organization Name

Phone Number

Email Address

 

  1. Which TOPS Representative Conducted Your Orientation?
         
  1. Did the orientation schedule accommodate your work schedule?
          Yes
          No
  1. How would you rate the overall quality of the information presented in the orientation?
          Excellent      
          Very Good
          Good
          Fair
          Poor
  1. How satisfied were you with the topics covered in the orientation?
          Very Satisfied      
          Somewhat Satisfied
          No Opinion
          Somewhat Dissatisfied
          Very Dissatisfied
  1. What one thing did you like best about the Orientation Session?
         
  1. What one thing did you like least about the Orientation Session?
         
  1. How would you rate the level of knowledge the TOPS representative exhibited about TOPS v3.2.1™?
          Excellent      
          Very Good
          Good
          Fair
          Poor
  1. How satisfied were you with the answers to your questions?
          Very Satisfied      
          Somewhat Satisfied
          No Opinion
          Somewhat Dissatisfied
          Very Dissatisfied
  1. Did the TOPS representatives suggest time saving tips or add-on modules relevant to your business needs?
          Yes
          No
  1. How satisfied were you with the time saving recommendations you received?
          Very Satisfied      
          Somewhat Satisfied
          No Opinion
          Somewhat Dissatisfied
          Very Dissatisfied
  1. What one feature in TOPS v3.2.1™ do you believe will be the most useful to you?
         
  1. What one thing would you change to improve the software on your behalf?
         
  1. How would you rate the amount of time (3 hours) allotted for an orientation?
          Excellent      
          Very Good
          Good
          Fair
          Poor
  1. We welcome your further comments and suggestions. Please let us know what we did right or what we can do better.
         

 
   

Thank you for taking the time to complete this review. We will use your answers to improve our program for all new users. A TOPS representative may contact you for clarification on your comments.

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