TOPS Customers Blog | TOPS Software

Tips From TOPS Vol. 1

Tips From TOPS Vol. 1

These tips are TOPS! With this new series, we'll be bringing you helpful tips to make your TOPS software work best for your needs. Vol. 1 covers uploading documentation to the Owner Access portal, resetting forgotten passwords, how to submit a support ticket, and plenty more!

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Exciting News For TOPS Professional Users: Themes Are Back!

Exciting News For TOPS Professional Users: Themes Are Back!

Program Updates

We're bringing back TOPS Professional themes with our new Theme Store!

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TOPS [ONE] 4.1.0.5 Update

TOPS [ONE] 4.1.0.5 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has added two brand new features: Document Storage and AP Signatures. Additionally users can enjoy a completely revamped Bank Reconciliation screen and several new reports. See all of the new features and updates here.

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4 Things You Must Experience at CAI National

4 Things You Must Experience at CAI National

Flustered on what to make time for when you head out to a trade show? With CAI around the corner, we've compiled a list of must-see activities just about every trade show has to offer. See what will really help you make the most our of your conference experience!

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Support Improvements & Client Comments

Support Improvements & Client Comments

Technical Support

We are thrilled to report that our support response times have dramatically improved, and we are now hearing some very positive feedback from customers.

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New to TOPS | Making Your Tools Work for You

New to TOPS | Making Your Tools Work for You

Technical Support, Technology, Customers, TOPS

Like cooking good food, you only get out of your software what you put into it. If you can put in the time to learn how to use the tools at your disposal, your TOPS experience can be so much better. Learn about the tools available to TOPS [ONE] clients.

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TOPS Support to Offer Multilingual Services

TOPS Support to Offer Multilingual Services

Customers, TOPS

TOPS Software is pleased to announce that beginning in April, our Support channel will officially be multilingual, offering phone support in English and Spanish

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TOPS [ONE] 4.0.2.3 Update

TOPS [ONE] 4.0.2.3 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with expanded AR functionality, a revised community setup process, new GL report export styling options, and more! See all of the new features and updates here.

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We're Hiring CAM Professionals

We're Hiring CAM Professionals

CAM Industry, TOPS

We're starting a brand new department, and we need community association professionals like you to staff it! Learn more about this exciting opportunity to work with management companies and CAM professionals to help them achieve success.

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A Word From Keynote Speaker Randi Bussi

A Word From Keynote Speaker Randi Bussi

Randi Bussi, co-author of "Turning Rants Into Raves: Turn Your Customers On Before They Turn On YOU!” has a message for everyone attending CAMfire 2018!

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TOPS [ONE] 4.0.1.5 Update

TOPS [ONE] 4.0.1.5 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with expanded Cost Center and Custom Reporting Functionality! See all of the new features and updates here.

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Act Now! Special Rates on CAMfire Rooms Extended

Act Now! Special Rates on CAMfire Rooms Extended

The time to act is now, special rates are expiring. You can still save money on your CAMfire ticket by booking your room using our room rate discount!

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New Changes Taking Effect in Support

New Changes Taking Effect in Support

Technical Support

TOPS Client Services is implementing an impact-based response system that will allow us to respond faster to clients with higher needs.

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TOPS [ONE] 4.0.0.2 Update

TOPS [ONE] 4.0.0.2 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with expanded Cost Center functionality and more! See all of the new features and updates here.

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Closing the Books on 2017

Closing the Books on 2017

Accounting, Legal

All about year end: how to close the books in all TOPS products, as well as answers to the most commonly asked questions from our support team.

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TOPS 2017/2018 Holiday Schedule

TOPS 2017/2018 Holiday Schedule

Warm holiday greetings from the TOPS family to yours! Our holiday office hours and service information is here...

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TOPS [ONE] 3.3.1.4 Update

TOPS [ONE] 3.3.1.4 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with expanded Year End functionality and more! See all of the new features and updates here.

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Automate Before It's Too Late

Automate Before It's Too Late

Accounting, Technology, TOPS iQ Integration, Management Tools

Year-end accruals are so much easier with automated accounts payable (AP) solution! To make your process easier download this ebook before it's too late.

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Tasty, Tasty Savings!

Tasty, Tasty Savings!

What's sweeter than Aunt Susie's pecan pie? Maybe, just maybe, our Cyber Monday flash sale! Save 50% on every ticket you purchase Monday Nov. 27th.

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Brace Yourselves, a Great Cyber Monday Deal is Coming!

Brace Yourselves, a Great Cyber Monday Deal is Coming!

Happy Thanksgiving! To celebrate the holidays and show you how thankful we are for YOU, we're offering a great Cyber Monday flash sale on CAMfire tickets!

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New Payment Links Guide from DuesPayment

New Payment Links Guide from DuesPayment

The holidays are upon us. Follow this new guide to avoid a disruption in service for online owner assessments from your community website

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New Changes in TOPS Support for 2018

New Changes in TOPS Support for 2018

Technical Support, Customers, TOPS

Great new changes are on the way. See what TOPS is doing to better support you in 2018!

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TOPS [ONE] 3.3.0.5

TOPS [ONE] 3.3.0.5

Program Updates, TOPS [ONE]

TOPS [ONE] has been updated with new communication functionality and more! See all of the new updates here.

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Train Your Brain at CAMfire 2018

Train Your Brain at CAMfire 2018

Keynote presenter Ron White is a memory master who will teach attendees not only to expand their memory, but how to use that to triple their business.

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TOPS [ONE] 3.2.6.1 Update - New Recurring Charge Settings Report

TOPS [ONE] 3.2.6.1 Update - New Recurring Charge Settings Report

Program Updates, TOPS [ONE]

The TOPS [ONE] has added the Recurring Charges Settings report! See the new update here.

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TOPS [ONE] 3.2.6.1 Update - New Owner AR Activity Report

TOPS [ONE] 3.2.6.1 Update - New Owner AR Activity Report

Program Updates, TOPS [ONE]

The TOPS [ONE] has added the Owner AR Activity report! See the new update here.

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CAMfire 2018 | Convince Your Boss Letter

CAMfire 2018 | Convince Your Boss Letter

Convincing any manager to let you attend a conference is all about building a strong case. Download and use our "Convince Your Boss" letter to make yours.

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Webinar | Reserve Funding Success

Webinar | Reserve Funding Success

Accounting, Technology, Partners, Webinars

A FREE educational webinar by Association Reserves is coming Oct. 24th. Register today to learn the many benefits of a strong reserve plan.

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RETRACTION: Order of Operations

RETRACTION: Order of Operations

Miscellaneous, Customers

A mistake was discovered in one of our ebooks. We have since corrected the problem and the most accurate version is now available to you!

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TOPS [ONE] 3.2.6.1 Update - New Reports

TOPS [ONE] 3.2.6.1 Update - New Reports

Program Updates, TOPS [ONE]

The TOPS [ONE] has added the Yearly Income Statement and Yearly Spreadsheet reports! See the new updates here.

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Year End Survival Guide to Accounts Payables

Year End Survival Guide to Accounts Payables

This survival guide is a compilation of advice from industry thought-leaders, AvidXchange’s AP team, and from our customers.

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TOPS [ONE] 3.2.6.1 Update

TOPS [ONE] 3.2.6.1 Update

Program Updates, TOPS [ONE]

TOPS [ONE] has been updated with new violation functionality and more! See all of the new updates here.

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TOPS [ONE] 3.2.4.6 Update

TOPS [ONE] 3.2.4.6 Update

Program Updates, TOPS [ONE]

TOPS [ONE] has been updated with all new profile pages and activity feeds! See the new features and updates here.

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Do You Need Year End Tax Forms?

Do You Need Year End Tax Forms?

As the trusted provider of checks and forms for TOPS customers, Dynamic Systems continue to innovate ways for businesses to function more effectively.

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Last Chance for Early Bird Pricing for CAMfire2018

Last Chance for Early Bird Pricing for CAMfire2018

September 1st is your last chance to get Early Bird Pricing for the 2018 CAMfire Conference, which will be held February 28th - March 2, 2018, in Orlando, FL.

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Please bear with us as we upgrade our infrastructure

Please bear with us as we upgrade our infrastructure

Technical Support

Please be patient as TOPS Support upgrades our infrastructure and cross-trains our team members so we can scale up to better serve our increased volume of clientele.

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TOPS [ONE] 3.2.3.4 Update

TOPS [ONE] 3.2.3.4 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has refactored the custom report tool. See all the new features and updates here.

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TOPS [ONE] 3.2.2.4 Update

TOPS [ONE] 3.2.2.4 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has fixed several reported issues in today's product release. See all the new features and updates here.

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TOPS [ONE] 3.2.1.2 Update

TOPS [ONE] 3.2.1.2 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with new statement functionality! See all new features and updates here.

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TOPS Connect Sync API

TOPS Connect Sync API

Program Updates

TOPS Software will be releasing a new Tops Connect Sync (2.0) at the end of summer 2017. Until then, changes have been made that will affect TOPS GO! 2.0 and API customers.

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TOPS [ONE] 3.2.0.3 Update

TOPS [ONE] 3.2.0.3 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with budget import and more! See all of the new features and updates here.

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TOPS [ONE] 3.1.7.1 Update

TOPS [ONE] 3.1.7.1 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with expanded AR and Violation functionality! See all of the new features and updates here.

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TOPS [ONE] 3.1.5.6 Update

TOPS [ONE] 3.1.5.6 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with expanded AR functionality and more! See all of the new features and updates here.

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TOPS [ONE] 3.1.4.2 Update

TOPS [ONE] 3.1.4.2 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with new reports, UI improvements, and more! See all of the new features and updates here.

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Our Address Has Changed

Our Address Has Changed

Our billing address has changed! Please update your records with the new address. The TOPS billing portal is now available for customers to pay online.

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TOPS [ONE] 3.1.3.3 Update

TOPS [ONE] 3.1.3.3 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with new reports, an improved collections process, and more! See all of the new features and updates here.

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Eulogy for a Server

Eulogy for a Server

As a result of the untimely demise of one of our most reliable of servers, TOPS clients may be experiencing difficulties with some of our products.

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TOPS [ONE] 3.1.2.1 Update

TOPS [ONE] 3.1.2.1 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with new reports, improvements to AR, Owner Access and more! See all of the new features and updates here.

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TOPS [ONE] 3.1.1.2 Update

TOPS [ONE] 3.1.1.2 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with new sort options, an undo ability in batch violations, and more! See all of the new features and updates here.

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Credit Bureau Reporting (Is It Legal?) with Oscar Marquis

Credit Bureau Reporting (Is It Legal?) with Oscar Marquis

Accounting, Technology, Financial Services, Webinars, Banking

TOPS is celebrating National Financial Literacy Month by teaming up with Sperlonga and bringing you a webinar about Credit Bureau Reporting.

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TOPS Training Week of Apr 24 - 28

TOPS Training Week of Apr 24 - 28

Sign up for TOPS Training webinars this week. Free for all customers with your TOPS support plan.

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TOPS [ONE] 3.1.0.3 Update

TOPS [ONE] 3.1.0.3 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with new report filters, resolved AR issues, and other improvements! See all of the new features and updates here.

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TOPS Training Week of Apr 17 - 21

TOPS Training Week of Apr 17 - 21

Sign up for TOPS Training webinars this week. Free for all customers with your TOPS support plan.

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TOPS [ONE] 3.0.7.3 Update

TOPS [ONE] 3.0.7.3 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with batch processing actions for violations, a new report, and a great many updates, based on client feedback. See all of the new features and updates here.

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Enhance Your Business Through Mobilized Communication

Enhance Your Business Through Mobilized Communication

Join us for this webinar with James Garner to learn how to become a more effective communicator.

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TOPS [ONE] 3.0.4.7 Update

TOPS [ONE] 3.0.4.7 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with new security permissions, delete functionality and more! See all of the new features and updates here.

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Webinar - TOPS Partner AssociationVoice

Webinar - TOPS Partner AssociationVoice

Join us for this webinar with one of our premium partners, AssociationVoice

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TOPS [ONE] 3.0.3.1 Update

TOPS [ONE] 3.0.3.1 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with new batch views for mangement modules

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TOPS [ONE] 3.0.1.6 Update

TOPS [ONE] 3.0.1.6 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program today. See all of the new features and updates here.

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TOPS Training Week of Feb 6 - 10

TOPS Training Week of Feb 6 - 10

Sign up for TOPS Training webinars this week. Free for all customers with your TOPS support plan.

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TOPS [ONE] 3.0.1.0 Update

TOPS [ONE] 3.0.1.0 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program today. See all of the new features and updates here.

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TOPS Training Week of Jan 30 - Feb 3

TOPS Training Week of Jan 30 - Feb 3

Sign up for TOPS Training webinars this week. Free for all customers with your TOPS support plan.

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Year End Closing Instructions 2016

Year End Closing Instructions 2016

Are your books all set for year end? If you don't know, we have everything you need to close your books here! Year End Guides for TOPS Pro, iQ and TOPS [ONE]

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TOPS Training Week of Jan 23 - 27

TOPS Training Week of Jan 23 - 27

Sign up for TOPS Training webinars this week. Free for all customers with your TOPS support plan.

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TOPS [ONE] 3.0.0.0 Update

TOPS [ONE] 3.0.0.0 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with new reports, additional import options, new charts and more! See all of the new features and updates here.

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TOPS Training Week of Jan 16 - 20

TOPS Training Week of Jan 16 - 20

Sign up for TOPS Training webinars this week. Free for all customers with your TOPS support plan.

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Can't-Miss Webinars Coming January 2017

Can't-Miss Webinars Coming January 2017

Webinars, Featured

Join us for two incredible webinars: Our Partner Spotlight featuring premium partner RevoPay, and our CAMfire Sparks webinar with sales guru Anthony Iannarino!

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Webinar Tomorrow - TOPS Partner SenEarthCo

Webinar Tomorrow - TOPS Partner SenEarthCo

Join us for this webinar with one of our premium partners, SenEarthCo

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TOPS [ONE] 2.3.5.1 Update

TOPS [ONE] 2.3.5.1 Update

Program Updates, TOPS [ONE]

The TOPS [ONE] team has updated the program with a new Year-End wizard, AP batch processing functionality and more! See all of the new features and updates here.

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Sign Up Now for the Webinar of the Year

Sign Up Now for the Webinar of the Year

TOPS [ONE], Webinars

TOPS President Mike Hardy invites clients and partners to join him for a rundown on the year: good, bad, and ugly, and our plans for the future.

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TOPS Training Week of Nov 28 - Dec 2

TOPS Training Week of Nov 28 - Dec 2

Sign up for one or more of the four TOPS Training webinars this week. TOPS Training webinars are free for all customers with a TOPS support plan.

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TOPS Training Week of Nov 21 - 25

TOPS Training Week of Nov 21 - 25

Sign up for one or more of the four TOPS Training webinars this week. TOPS Training webinars are free for all customers with a TOPS support plan.

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TOPS [ONE] 2.3.0.4 Update

TOPS [ONE] 2.3.0.4 Update

The TOPS [ONE] team has updated the program with a new security options, merge code manager, added reporting options and more!

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Webinar Tomorrow - TOPS Partner fullFocus Software

Webinar Tomorrow - TOPS Partner fullFocus Software

Technology, Webinars

Join us tomorrow for a webinar with one of our premium partners, fullFocus Software, and see the services they offer TOPS clients and how they integrate with TOPS.

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TOPS Training Week of Nov 14 - 18

TOPS Training Week of Nov 14 - 18

Sign up for one or more of the four TOPS Training webinars this week. TOPS Training webinars are free for all customers with a TOPS support plan.

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TOPS Training Week of Nov 7 - 11

TOPS Training Week of Nov 7 - 11

Sign up for one or more of the four TOPS Training webinars this week. TOPS Training webinars are free for all customers with a TOPS support plan.

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TOPS [ONE] 2.3.0.3 Released

TOPS [ONE] 2.3.0.3 Released

Program Updates, TOPS [ONE]

The TOPS team has updated the user interface, the resale process, owner editing, accounts payable, general ledger, form letters, and reports in TOPS [ONE]..

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Webinar Thursday - Paylease - TOPS Connect Partners

Webinar Thursday - Paylease - TOPS Connect Partners

Technology, Webinars

Join us Thursday, October 20th, for a webinar with one of our premium partners, Paylease, on the online payment options that they offer to TOPS clients.

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Let's Talk ACH Processing in TOPS [ONE]

Let's Talk ACH Processing in TOPS [ONE]

A frank talk about ACH, how it works, security, and what's happening with ACH processing expectations in the Community Association Management industry.

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TOPS [ONE] 2.2.5.0 Released Today

TOPS [ONE] 2.2.5.0 Released Today

Program Updates, TOPS [ONE]

The TOPS development team has made various updates to TOPS [ONE] based on user feedback; which include accounts payable and general ledger.

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TOPS Training Week of Sep 26 - 30

TOPS Training Week of Sep 26 - 30

Sign up for a TOPS Training webinar this week. The training webinars are free to all TOPS customers with a support plan.

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TOPS Training Week of Sep 19 - 23

TOPS Training Week of Sep 19 - 23

Sign up for a TOPS Training webinar this week on CC&Rs or accounts receivable. Training webinars are free to TOPS Clients with their support plan.

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2016 Fall Release for TOPS iQ & TOPS Professional

2016 Fall Release for TOPS iQ & TOPS Professional

Program Updates

The fall 2016 updates for TOPS iQ and TOPS Professional are in! These updates and fixes have been made with user feedback.

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TOPS [ONE] 2.2.4.1 Released Today

TOPS [ONE] 2.2.4.1 Released Today

Program Updates, TOPS [ONE]

Today the TOPS development team has released the latest updates for TOPS [ONE]. This includes Usersnap, a way for users to provide feedback in TOPS [ONE].

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TOPS Training Week of Sep 12 - 16

TOPS Training Week of Sep 12 - 16

Sign up for one or more of our TOPS Training webinars this week.TOPS Training webinars are free to all TOPS customers with a support plan.

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Webinar Tomorrow - TOPS Partner Concierge Plus

Webinar Tomorrow - TOPS Partner Concierge Plus

Technology, Webinars

Join us tomorrow for a webinar with one of our premium partners, Concierge Plus, and see the services they offer TOPS clients and how they integrate with TOPS.

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TOPS Training Week of Sep 5 - 9

TOPS Training Week of Sep 5 - 9

Sign up for a TOPS iQ Training webinar this week. TOPS Training webinars are free to all customers with a TOPS support plan.

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Hermine Shut Us Down

Hermine Shut Us Down

The TOPS office in Clearwater, Florida will close early today, at 2pm, due to tropical storm Hermine. Most employees can be reached by email after this time.

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Last Chance for Early Bird Pricing for #CAMfire2017

Last Chance for Early Bird Pricing for #CAMfire2017

Tomorrow is the last day to get Early Bird Pricing for the 2017 CAMfire Conference, which will be held February 22-24 2017 in Orlando, FL.

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TOPS Training Week of Aug 29 - Sep 2

TOPS Training Week of Aug 29 - Sep 2

Sign up for one or more of the four TOPS Training webinars this week. TOPS Training webinars are free for all customers with a TOPS support plan.

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TOPS Training Week of Aug 22- 26

TOPS Training Week of Aug 22- 26

Sign up for a TOPS Training webinar on any of the three TOPS products this week. TOPS Training webinars are free to all customers with support plans.

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TOPS [ONE] Release 2.2.2.0 Released Today

TOPS [ONE] Release 2.2.2.0 Released Today

Program Updates

This TOPS [ONE] update will be released on Thursday, August 18th. The navigation, accounts receivable and accounts payable have been updated.

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Webinar Tomorrow - TOPS Partner ARC Tracker

Webinar Tomorrow - TOPS Partner ARC Tracker

Technology, Webinars

Join us tomorrow for a webinar with one of our premium partners, ARC Tracker, and see the architectural review services they provide TOPS customers.

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TOPS Training Week of Aug 15- 19

TOPS Training Week of Aug 15- 19

Sign up for one of our CC&R or Work Order TOPS Training webinars this week. These webinars are free to all TOPS customers that have a support plan.

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TOPS Training Week of Jul 25- 29

TOPS Training Week of Jul 25- 29

Sing up for one of this week's CC&R or AP TOPS Training webinars. These webinars are free to all TOPS customers with a support plan.

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TOPS [ONE] Release 2.2.0.7 To Be Released Monday

TOPS [ONE] Release 2.2.0.7 To Be Released Monday

Program Updates

The updates in this release will be live on Monday, July 18th. The updates include improvements to some of the accounting processes.

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TOPS Office Closed Thursday, July 14th for TOPS [ONE] Release Preparations

TOPS Office Closed Thursday, July 14th for TOPS [ONE] Release Preparations

TOPS Software will be closing our office to the public on Thursday, July 14th. Technical Support, Sales, Training and professional services will be unavailable.

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TOPS Training Week of Jul 11- 15

TOPS Training Week of Jul 11- 15

Sign up for one of the TOPS Training webinars on iQ this week. These webinars are free to all TOPS customers with a support plan.

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Partner Spotlight - Unified Technology Group

Partner Spotlight - Unified Technology Group

Partners, Webinars

Join us for a webinar with one of our premium partners, Unified Technology Group, to learn about the communication platform they offer TOPS clients.

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TOPS Training Week of Jul 4- Jul 8

TOPS Training Week of Jul 4- Jul 8

Join us this week for a TOPS Training webinar on TOPS iQ. These webinars are free to all customers with a TOPS support plan.

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The Award Winning Nomination for TOPS Support

The Award Winning Nomination for TOPS Support

Technical Support

TOPS Software's support team was recently honored by the American Business Awards as one of the top customer service departments of the year.

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TOPS [ONE] Update - May 2016

TOPS [ONE] Update - May 2016

Program Updates

TOPS Software has announced the new features and updates in its newest program, TOPS [ONE]. [ONE] is a web-based product that stores all of your information.

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TOPS [ONE] Spring Release

TOPS [ONE] Spring Release

Program Updates

TOPS Software's latest product is TOPS [ONE], a web-based product that is automatically updated in the cloud. The first update is now live.

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2016 TOPS Spring Release

2016 TOPS Spring Release

Program Updates

This spring TOPS Software has made numerous updates to TOPS iQ, TOPS Professional and TOPS Portals. Many of these updates include bug and error fixes.

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New Monthly Webinar Series: Partner Spotlight

New Monthly Webinar Series: Partner Spotlight

TOPS Newsletter

TOPS Connect gives you the control to integrate your community association data from TOPS with the partners you work with. Listen in to our partner webinars.

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Are You Ready for Year End? Everything You Need is Here

Are You Ready for Year End? Everything You Need is Here

TOPS Newsletter, Accounting

Now that 2015 has come to an end, it is time for us to begin closing out the year. This is the busiest season for TOPS, everyone is calling support at once.

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Happy Holidays from TOPS!

Happy Holidays from TOPS!

TOPS Newsletter

Happy Holidays form all of us here at TOPS! Look here to see our holiday office and support hours. We will not be having training webinars from Dec 21 to Jan 3.

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2015 TOPS Fall Release

2015 TOPS Fall Release

Program Updates

TOPS Software is so excited to bring you over 40 new features and updates. This release includes updates that span our entire product line.

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TOPS Celebrates 30 Years

TOPS Celebrates 30 Years

TOPS Newsletter

TOPS Software turns 30 today! Read the message from our president & CEO Mike Hardy and enjoy some free birthday presents from us.

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Complete Guide to Rental Accounting in TOPS

Complete Guide to Rental Accounting in TOPS

There are Basic and Advanced functions in TOPS to do Rentals. You will find that the Rental Accounting is a good choice to handle rental units.

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TOPS Employee Celebrates 25 Years of Dedicated Service

TOPS Employee Celebrates 25 Years of Dedicated Service

This month, Nancy celebrates her 25th year working for TOPS. Read about her and why she's TOPS.

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iQ & Pro Hotfix to be released July 31, 2015

iQ & Pro Hotfix to be released July 31, 2015

Program Updates

We've got a small group of updates that weren't quite ready for prime time in our last hotfix, plus two new bank options for Auto Bank Reconciliation.

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iQ & Pro Hotfix to be released July 10, 2015

iQ & Pro Hotfix to be released July 10, 2015

Program Updates

A new update is being released for TOPS Professional and iQ customers, this update includes a number of fixes and feature updates based on customer feedback.

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2015 TOPS Summer Release

2015 TOPS Summer Release

Program Updates

We are so excited to bring you over 50 new features and updates. This is a major release, with updates that span our entire product line.

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New Features in the TOPS Customer Community

New Features in the TOPS Customer Community

Program Updates

We are pleased to announce that the newest update to the TOPS Customer Success Community is now live online.

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iQ Hotfix to be released April 10, 2015

iQ Hotfix to be released April 10, 2015

Program Updates

A new update is being released for TOPS iQ customers, with several changes to make connecting and accessing your data easier and faster.

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iQ Hotfix to be released March 19, 2015

iQ Hotfix to be released March 19, 2015

Program Updates

A new update is being released for TOPS iQ, with dozens of updates to improve navigation and the user experience.These will be available on March 19, 2015.

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Introducing the TOPS Customer Success Community

Introducing the TOPS Customer Success Community

Technical Support

The TOPS Customer Success Community is a fully interactive support experience that allows you to access your support cases, ask questions and find answers.

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Year-End Survival Guide

Year-End Survival Guide

Technical Support

Now that 2014 has come to an end, it is time for us to begin the procedure of closing out the year. Here's your year-end survival guide from TOPS.

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New Hotfix Released 10-31-2014

New Hotfix Released 10-31-2014

Program Updates

the hotfix available on 10/31 includes TOPS Backup Service updates, a new report engine for several TOPS properties, and some other fixes and updates.

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Protect Your Data — Don’t learn the Hard Way

Protect Your Data — Don’t learn the Hard Way

You depend on the integrity of the data that you've been accumulating over past years. Learn how to back up all of your data in TOPS here.

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Live Blog: TOPS User Conference Orlando

Live Blog: TOPS User Conference Orlando

CAM Industry, CAMfire

We are live blogging from Orlando at the 2013 TOPS User Conference! Keep checking back throughout the day for the latest info from the event!

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New Hotfix Released 10-10-2014

New Hotfix Released 10-10-2014

Program Updates

These updates for TOPS Professional and iQ will be available on the launcher on Friday, October 10th.

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Notice: Server Maintenance and Upgrade

Notice: Server Maintenance and Upgrade

Program Updates

The database server for TOPS Go! and TOPS OnPoint will be upgraded this weekend, starting at midnight 10/10, and coming back online 10/13 at 5:00am EST.

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How CAMfire can help you wipe out your to-do list

How CAMfire can help you wipe out your to-do list

CAM Industry, CAMfire

CAMfire is a two-day TOPS and CAM industry-centric conference. This year we have two, one in St. Petersburg, Fl and one in Las Vegas, NV.

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Release Notes for TOPS Professional (Spring/Summer) Update

Release Notes for TOPS Professional (Spring/Summer) Update

Program Updates

The new TOPS Professional release is now live! We've got the full update list for you here, along with links to necessary documentation on the new features.

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New Hotfix Released 6-17-2014

New Hotfix Released 6-17-2014

Program Updates

We at TOPS have a handful of Enhanced Form Letter issues that we've decided to go ahead and push the updates right away. Available 6/17.

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Keeping Your Support Options Open

Keeping Your Support Options Open

Technical Support

The TOPS support team has some of the hardest working people in TOPS. This year, we have made several key changes to help improve our support infrastructure.

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TOPS Not Vulnerable to Heartbleed

TOPS Not Vulnerable to Heartbleed

The Heartbleed Bug, an issue that is estimated to have affected 66% of the sites on the Internet. TOPS Software and TOPS services are not affected by the bug.

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2014 Spring Release Coming Soon!

2014 Spring Release Coming Soon!

Program Updates

The TOPS 2014 Spring Release will include many new and upgraded features, and enhancements for TOPS Professional and TOPS iQ.

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Time is Running Out for Windows XP

Time is Running Out for Windows XP

Effective April 8th, 2014, Microsoft will no longer provide support or develop updates for Windows XP. After April 8th, use XP with TOPS at your own risk.

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New Hotfix Released 3-12-2014

New Hotfix Released 3-12-2014

Program Updates

The next Hotfix to be released on March 12th and will include various updates for TOPS Pro and TOPS iQ

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Cleaning Up Your Internet Backup Service Account

Cleaning Up Your Internet Backup Service Account

If your TOPS Internet Backup account is getting bloated, you can make it better by spending just a few minutes cleaning up your backup files.

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4 Innovations in Violation Processing

4 Innovations in Violation Processing

Program Updates

TOPS Go! can significantly reduce the amount of time you spend on each inspection by using your smartphone or other mobile device while out in the field.

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Hotfix for TOPS Professional Release 4.2.3.6 :: TOPS iQ Release 4.5.1.7

Hotfix for TOPS Professional Release 4.2.3.6 :: TOPS iQ Release 4.5.1.7

Program Updates

A Hotfix for TOPS Pro and TOPS iQ is being released todau; it includes updates for Enhanced Bills, Auto Check Reconciliation, User Logs, and others.

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Quick Notes on 1099s

Quick Notes on 1099s

We have continued to have reports from customers of inaccuracies in printing the new 1099 forms. This issue is currently being fixed by our developers.

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IRS Forms Update Now Available

IRS Forms Update Now Available

Program Updates

TOPS has released an update to incorporate new tax forms for the TOPS Professional and TOPS iQ programs. It includes new items, compliant with the new formats.

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IRS Changes to 1096 and 1099 Tax Forms

IRS Changes to 1096 and 1099 Tax Forms

The IRS has changed the 1096 and 1099 forms for 2013 filings. This requires a change in the positioning of the text on the forms printed by the TOPS program.

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Hotfix released 1-9-2014

Hotfix released 1-9-2014

Program Updates

We've just released a HotFix for TOPS Professional. It includes fixes for several issues that affected TOPS customers after installing the recent Winter update.

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Winter Q4 Program Updates (TOPS Professional 4.2.3.0)

Winter Q4 Program Updates (TOPS Professional 4.2.3.0)

Program Updates

We are releasing a new program called the TOPSProLauncher.exe which replaces the current Internet Updater that is called from within TOPS Pro.

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New Launcher affords better communication, increased security, improved program updates

New Launcher affords better communication, increased security, improved program updates

Program Updates

TOPS will be releasing the latest major update to TOPS Professional. One of the more exciting features in this update is the new TOPS Launcher.

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Year End Closing Instructions Now Available

Year End Closing Instructions Now Available

Year end is approaching fast, and we are ready for those of you who want the year-end closing instructions for all accounting modules in TOPS.

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Hotfix Released

Hotfix Released

Program Updates

This Hotfix includes an update to the vendor histories and an update to the lockbox module.

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November Program Updates (4.2-1311)

November Program Updates (4.2-1311)

Program Updates

Today we released a handful of program fixes for TOPS Professional that you won't want to miss out on.

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How to access the TOPS Customer Portal

How to access the TOPS Customer Portal

Technical Support

The new Customer Care Center from TOPS Software is designed to be a one-stop-shop for all of your needs as a user of TOPS Software's products.

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2013 and TOPS: Looking back and looking forward

2013 and TOPS: Looking back and looking forward

2013 has been a year of change for us at TOPS Software. This includes changes internally, changes externally and changes to our products.

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TOPS User Conference Live Blog: Q&A Session

TOPS User Conference Live Blog: Q&A Session

We sat in on the Q&A Session at our TOPS User Conference and wrote down some of the questions and answers just for you!

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Live Blog: Managing Architectural Applications in the CCR module

Live Blog: Managing Architectural Applications in the CCR module

CAM Industry, TOPS Training

TOPS Corporate Trainer Diana Kral teaches a session on managing architectural controls in TOPS at the TOPS User Conference in Orlando.

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Live Blog: Transfer of Ownership with Balance Refunds on Resale/Bankruptcy/Foreclosure

Live Blog: Transfer of Ownership with Balance Refunds on Resale/Bankruptcy/Foreclosure

The TOPS Owner Resale function will prevent important data from being lost, as it is required for at least 7 years of history to be kept.

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Live Blog: New Features in TOPS

Live Blog: New Features in TOPS

Program Updates

I decided to attend the "New Features in TOPS Professional" class at our TOPS User Conference in Orlando. Read on for the live blog of this session!

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TOPS Go! for iOS Update now available from iTunes

TOPS Go! for iOS Update now available from iTunes

Program Updates

The update that allows TOPS Go! customers to upgrade to iOS7 has been approved by Apple and is live on the iTunes store. We've also included some other updates.

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TOPS News for October 2013

TOPS News for October 2013

TOPS Newsletter

Here' the new for us here at TOPS for October 2013.

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September Program Updates (4.2-1309)

September Program Updates (4.2-1309)

Program Updates

This month, we are pleased to have a number features and fixes based on popular customer requests!

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TOPS iMail Daily Limits Removed

TOPS iMail Daily Limits Removed

Program Updates

Today all daily limits for TOPS iMail plans will be eliminated and customers will have the ability to utilize their full iMail monthly limit at will.

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TOPS Go! updates for Apple iOS 7 and Android KitKat

TOPS Go! updates for Apple iOS 7 and Android KitKat

Program Updates

Both Apple and Android are updating their operating systems, and TOPS is doing its best to update Go! to be compatible with these updates.

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New Customer Portal Coming Soon

New Customer Portal Coming Soon

Technical Support

We are working on a customer portal where TOPS users can log in and view support tickets, and we are in the process of training our techs to use the new system.

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TOPS Professional Release 4.02-1308

TOPS Professional Release 4.02-1308

Program Updates

We will be releasing new features for TOPS Professional and TOPS Go! These numerous updates add many features.

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TOPS Professional Release 4.02-1307b

TOPS Professional Release 4.02-1307b

Program Updates

TOPS Professional Hosted customers will be pleased to hear that today we have released the Global > Check Scanning feature among others.

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TOPS Professional Release 4.02-1307

TOPS Professional Release 4.02-1307

Program Updates

Today's update includes updates for two of our newest releases: Auto Bank Reconciliation and Enhanced Form Letters.

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New Option to Activate Classic Form Letters

New Option to Activate Classic Form Letters

Program Updates

With the release of TOPS Professional 4.2, customers now have the option to select to activate the new Form Letter program.

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Setup Tips for New Form Letter

Setup Tips for New Form Letter

Program Updates

Are you having troubles getting the new Form Letter to setup on your computer? Save yourself a call to support! Try these quick tips to get up and running now.

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Release of New Form Letter TOPS Professional version 4.2

Release of New Form Letter TOPS Professional version 4.2

Program Updates

With the new Form Letter release, TOPS has made vast improvements with performance, ease of use, and we've also given it a more modern and streamlined look.

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TOPS Professional Release 4.01-1306

TOPS Professional Release 4.01-1306

Program Updates

TOPS released several fixes to the Accounts Receivable, Accounts Payable and Owner Maintain along with others. Please read below for more details.

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How to Make a Super Quick GL Backup

How to Make a Super Quick GL Backup

Technical Support

If you would like the option to revert back to a previous General Ledger, here's how you can make a quick backup of the GL.

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How to Add a New Page in Enhanced Bills Layout

How to Add a New Page in Enhanced Bills Layout

Technical Support

This article explains how to add a new page in enhanced bills layout in TOPS Professional.

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New Auto Bank Reconciliation Manual Online

New Auto Bank Reconciliation Manual Online

Program Updates

The new Auto Check Reconciliation module in TOPS Pro offers a way to automatically reconcile your community bank accounts with your online banking services.

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TOPS Professional Release 4.01-1302-1

TOPS Professional Release 4.01-1302-1

Program Updates

TOPS Professional Release 4.01-1302-1 is coming out and here are some of the new features and updates.

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TOPS Professional Release 4.01-1302

TOPS Professional Release 4.01-1302

Program Updates

We started February with the release of Automated Bank Reconciliation! We've also released patches for the Internet Backup Service and other modules in TOPS Pro

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New "Avengers" Theme for TOPS Professional

New "Avengers" Theme for TOPS Professional

Program Updates

Last week, we released a custom Captain America theme for TOPS Professional that he made. He now made an Avengers theme for TOPS Professional.

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How to Install Themes in TOPS Professional Hosted

How to Install Themes in TOPS Professional Hosted

Program Updates

If you use TOPS Professional Hosted, it is still possible for you to enjoy a customized desktop for your TOPS using Themes! Here's what you need to do to.

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Automated Bank Reconciliation has been Released for AAFS Clients

Automated Bank Reconciliation has been Released for AAFS Clients

Program Updates

TOPS is excited to announce the release of Automated Bank Reconciliation for AAFS clients!

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Save Time with Batch Adjustments (Why do it, and How to do it)

Save Time with Batch Adjustments (Why do it, and How to do it)

Batch Adjustments are adjustments for groups of owners that can either be a one-time adjustment or recurring adjustments and here's how to do them.

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How to Install Themes in TOPS Professional

How to Install Themes in TOPS Professional

Program Updates

If you use TOPS Professional, you can customize your TOPS desktop using Themes! Here's what you need to do to.

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New Theme for TOPS Professional

New Theme for TOPS Professional

Program Updates

We are so excited to present our first ever user made theme! Thanks so much to Kevin Tall of who sent in a Captain America Theme for TOPS Professional!

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TOPS Professional Release 4.01-1301

TOPS Professional Release 4.01-1301

Program Updates

Here are all of the new features and updates for TOPS Professional and TOPS Go! being released this month.

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Eve N You Can Save TIME with the AFTER Year End Close Checklist!

Eve N You Can Save TIME with the AFTER Year End Close Checklist!

Technical Support

When closing the year, TOPS Software automatically creates a file called a GLBACK. Take the time to go over a checklist of things to check after closing.

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It's Year-End Closing Time

It's Year-End Closing Time

Technical Support

There are some modules that must be closed on a calendar year regardless of the Fiscal Year. TOPS recognizes this.

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Viva La TOPS

Viva La TOPS

TOPS Subscription Training allows unlimited access to all online training classes for a fee of $100/month, which is the cost of just one class for one attendee.

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Top Ten Questions about Lockbox Answered

Top Ten Questions about Lockbox Answered

Here are some of your most burning Lockbox questions answered.

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Eve N You Can Customize Enhanced Bills (Special Thanksgiving Edition)

Eve N You Can Customize Enhanced Bills (Special Thanksgiving Edition)

If you don’t like how the ENHANCED BILLS prints out the wording : Pay online at: then this is what you can do about it all by yourself.

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New TOPS Pro Updates and Windows 8 Announcement

New TOPS Pro Updates and Windows 8 Announcement

Program Updates

With the release of Microsoft Windows 8, we have had inquiries whether TOPS Professional works with the Windows 8. We are making the necessary changes now.

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New Themes for Halloween!

New Themes for Halloween!

Program Updates

TOPS is here to help you rise to the occasion of Halloween with five (yes, one for each finger) FIVE new themes for TOPS Professional!

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Eve N You Can fix Prepaid DB Codes

Eve N You Can fix Prepaid DB Codes

Learn how to fix the "DB" next to your prepaid in TOPS Pro.

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What I Do

What I Do

We sympathize with you community association managers.

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TOPS Professional 4.2 Form Letter Improvements

TOPS Professional 4.2 Form Letter Improvements

Program Updates

TOPS Professional 4.2 is on track for imminent release. The focus of this release is on improving the communications aspects of your TOPS Pro application.

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Are You Tracking Your Management Company Info in TOPS?

Are You Tracking Your Management Company Info in TOPS?

Technical Support

Learn how to track your management company information using TOPS.

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Eve N You Can Fix Magical Disappearing MICR Check Printing Files

Eve N You Can Fix Magical Disappearing MICR Check Printing Files

Accounting, Technical Support

Did your MICR Check Printing files magically disappear? Oh... My... Gosh... I don't know about you, but this does NOT make my day magically delicious!

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Maximizing the Community Fact Sheet

Maximizing the Community Fact Sheet

Technical Support

The community fact sheet's primary purpose is to provide a place to store all the miscellaneous information you need to know about each community.

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Lego Star Wars Theme for TOPS Professional

Lego Star Wars Theme for TOPS Professional

Program Updates

We present to you without further ado, the LEGO STAR WARS Theme for TOPS Professional!

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New Flamingo Theme

New Flamingo Theme

Program Updates

We are pleased to present a new theme to help you customize your TOPS Professional: Flamingos!

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How To do Payment Adjustments

How To do Payment Adjustments

Accounting, Technical Support

Learn how to do a payment adjustment in Cash Receipts, Lockbox, ACH or the Check Scanner in TOPS.

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New Themes by Request

New Themes by Request

Program Updates

TOPS Software now has new themes for TOPS Professional by request.

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Welcome to the Customer Care Blog!

Welcome to the Customer Care Blog!

The new customer care blog is designed to give current customers only information for people who are current customers.

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Eve-N-You Can Print to Excel

Eve-N-You Can Print to Excel

Technical Support

TOPS LOVES Excel! Learn how to print from TOPS into Excel.

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Eve-N-You Can Print 1099s

Eve-N-You Can Print 1099s

Accounting, Technical Support

Learn how to print 1099s with TOPS.

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Eve-N-You Can Do This Budgeting Magic Trick

Eve-N-You Can Do This Budgeting Magic Trick

Accounting, Technical Support

Have you ever printed an Income/Expense statement, and the budget amounts are either missing or wrong? You can use this trick to bring them out of hiding.

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