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Utilities Tips & Tricks

  1. Use the Custom Report Export Utility to compile a mass email list
  2. [Show Me] How to use the Internet Updater

Use the Custom Report Export Utility to compile a mass email list

Let's say you want to send a mass email to all of your homeowners. You can use the Custom Report Export Utility to compile your own email list in the email program of your choice. To do so, you will need to have a copy of Microsoft® Access, or another ODBC compliant database program. This process takes approximately 10 minutes to complete:

  1. In TOPS, select the community and click Utilities, Custom Report Export Utility.
  2. Click Process, and wait. When the data is finished exporting, you will get a message box that tells you the location of the newly exported file.
  3. Minimize TOPS, open Windows® Explorer, and navigate to and open the file.
  4. In the database, find the table named Owners File. The email addresses are located toward the end in the "Email Address" field. From here, we can export straight to a format your mail program can read, or copy the data to Excel so you can play with it.
    • Copy to Excel: You can copy the entire table into Excel by right-clicking the blank heading button in the top left hand corner, and choosing copy. Paste the table into Excel. Now you have the data in a format that you can play with. If you want you can delete any fields you don't need, or you can just leave them alone. Next to get them into the address book format...

      Go to File, Save As... Down at the bottom, click the down arrow for Save File as Type, and choose Comma Separated (CSV). Choose a location to save the file and then click save. Click OK on the message about multiple sheets not working in CSV, and Yes on the incompatible features message. Now you can close Excel and Access.
    • Export from Access: In Access, go to File, Export... Down at the bottom, click the down arrow for Save File as Type, and choose Text Files (TXT, CSV...). Make sure you name the file with the CSV extension, for example, "OwnerEmails.CSV", Choose a location to save the file and then click Save All. Click Next, Checkmark "Include Field Names on First Row, click Next, and then click Finish. Now you can close Access.
  5. Open your mail program, (I am assuming you are using a Microsoft mail program, my instructions are based on Outlook® Express but should also work in Outlook®.) and open the Address Book (Addresses button in Outlook® Express, Contacts in Outlook®).
  6. Unless you want all of the new contacts to get imported into your main address book (and getting mixed up with all the addresses you already have in there), I recommend that you create a new category in which to store the imported emails. Unfortunately, Outlook® Express will import the emails to the "Main Identity's Contacts" folder, no matter what you have selected, so if you have a lot of addresses in that group, it might be smart to create a new folder in the address book and move them there temporarily.
  7. Click File, Import, Other Address Book... select Text File (Comma Separated), and click Import.
  8. Click Browse to locate the file you just saved and double click on the name to select it. Click Next.
  9. Now you have to create a map for the data format. Since this is just an owner email list, you really only need a few fields, so go down the list and checkmark Owner 1 Full Name, which should map to the Name field. Email address should already be activated for you by Outlook, so you should not need to map any other fields unless you want to include their address or phone numbers or something.
  10. Click Finish, and you will get a message that the import is complete. Now if you go back to your address book, all of your owners should be in there.

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