Users & Passwords Tips & Tricks
New Users & Password
Remember Log in
Our brand new Users and Passwords system provides more administrative
control with role based user groups in a simple tree interface.
Group rights make it easy to add new users or quickly change permissions
for a group of users.
Due to the use of newer programming technologies, Users and Passwords
is required to be set up in order to use the Phone Messenger, Calendar/Scheduler
and Job Streaming modules.
The splash screen now includes an option to remember login name
and password. Users can just check the box and never have to enter
login info again.
If you prefer not to allow this for security purposes, administrators
can disable the "remember login info" option. Click the
Setup button in the User Control screen, and check "Always
require password entry on user login."
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Transitioning Users &
Passwords From version 3.1 to version 3.2.1
If you used Users and Passwords in version 3.1, your users will
be converted over to the new users and passwords system. However,
because the old system did not utilize role based user groups, converted
users will each be assigned to an individual group.
To make the transition from 3.1 groups to 3.2.1 role-based user
groups, go to Administration, Users and Passwords, and click the
Groups button. Create the new role-based groups that you wish to
use (ignoring the system defined user groups for the moment) and
save the new groups.
Click Exit to return to the User Control screen, and click on Settings,
Assign User Groups. Click the plus to add individual users of a
specific role to the 'Users to Assign' area on the right, and select
the new group to which you wish to assign them, and then click 'Assign
Now'. This will reassign the users to the new role-based group you
set up.
Once all of your users have been reassigned, click the exit button.
You may now return to the Groups section and remove any groups that
have been emptied.
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Users & Passwords Recommended
Settings When Using Global Module
The global module allows access to all of the associations in
your portfolio. For this reason, you may not select 'Read Only'
access for the Global module.
Additionally, the Global module will ignore any community restrictions
that have been assigned to the individual user. For this reason,
we recommend that access to the Global module be restricted to administrative
and managerial level users.
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How to Add a New Community
to the User List
If you added a new community, but you cannot see it in the community
list, you need to update your USER, COMMUNITY ASSIGNMENTS, to include
this property. Go to ADMINISTRATION, USERS/PASSWORDS, bring up your
user id, and select COMMUNITY ASSIGNMENTS. Change the N (NO) to
Y (YES) for your new community. Close TOPS v3.2.1™ and re-login.
You'll need to do this for each user that needs access to this community.
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