It's like a University for your TOPS solution

TOPS Training is a new Internet training program which offers all TOPS users the opportunity to learn the ins and outs of the TOPS programs and functions straight from the source. Each month, we offer a different course designed to train users on the processes and procedures to complete the TOPS functions that you use every day. We have developed several classes, from new community set-up to year-end processing and everything else in between.

Users connect to the class via telephone and an Internet conference software. This allows each user to see exactly what our instructor is doing on his or her computer. Each course lasts about an hour, and includes a question and answer period at the completion of the course. Prior to the date of the course, students are provided with an outline of the topics that will be covered, and various course materials, such as checklists for functions and sample layouts or codes appropriate to the course topic.

For more information on TOPS Training, please check out our web site, TOPS Training. Here we will post course schedules, syllabi, and other pertinent information regarding TOPS Training. Registered students will receive a login ID and password that will allow them to download class material in advance of the course date. Additionally, we are developing a certification program for some of the larger, more involved modules like CC&R/ACC Enforcement.

• On-Site Training
  If you prefer to have our trainer come to your office, please contact our Training Department to set up an on-site training session. The training will use your systems, your data, and be customized to fit your needs.
   
• Consultations
  Our corporate trainers have been in the association management technology business for many years, and have been using and training on the TOPS products for much of that time. They will gladly share their expertise to help you make the important decisions that affect your business. Contact us for more information.

 
About TOPS's Corporate Trainers

Diana Kral  

Working for a property management company for almost 4 years with her background in IT, Diana's considerable amount of experience adds to our team of Corporate Trainers. Diana has worked with our software encompassing all aspects of operation as well as implementation of new customer setup.

Based in Arizona, she will primarily assist our clients in the western united states but is not limited based on customer need. Diana is one of the trainers teaching classes at TOPS University, she is available for specialized training on line or on site for your convenience. Diana can be reached at 800-760-9966 ext 955, dianak@topssoft.com or training@topssoft.com to help with your individual request
 

Deborah White

Deborah transfered into the training department from the support team where her experience in working with customers and providing solutions to their questions will provide an additional level of expertise. Deborah's knowledge and experience adds to our team of Corporate Trainers. Deborah has also  worked with our software encompassing all aspects of operation as well as implementation of new customer setup.

Based in our Clearwater office, she will primarily assist our clients in the eastern united states but is not limited based on customer need. Deborah is one of the trainers teaching classes at TOPS University, she is available for specialized training on line or on site for your convenience. Deborah can be reached at 800-760-9966 ext 913, deb@topssoft.com or training@topssoft.com to help with your individual request.