Customers

TOPS Customer Case Studies

Every day TOPS clients achieve their goals and enjoy success and we like to share those results. 

 

Mark Cantey Associates

Mark Cantey's Wheaton, Ill.-based firm specializes in serving homeowner association and neighborhood management firm accounts. “We’ve dedicated a whole team of people who simply do accounting with TOPS software,” said Cantey, who estimates that Mark Cantey Associates serves at least 800 homeowner associations and approximately 40,000 residential units. Find out how TOPS has given them a platform to grow.

Read the entire case study here


Elite Management Associates, Inc  

Akleema Ali finds out that using TOPS not only makes her job easier, but it also opened up opportunities for her to advance her career. Through the TOPS Support team Akleema discovered a new opportunity that was perfectly suited to her experience and expertise with TOPS.

 Read the entire case study here


Sudden Valley Community Association

Jon Oesting, CPA, is a big believer in industry-specific software. “You should not have to put up with general purpose, broad-based database software,” he said. “You end up with all these ‘makearounds’ and little fixes and situations where you can’t quite accomplish a task properly. Buying and installing industry-specific software is the key to success.” Find out how TOPS made a difference for SVCA.

 Read the entire case study here


Florida Property & Association Management

A colleague once told Bill Thompson, LCAM that he is so forward-leaning in technology that his nose is on the ground. And while Thompson agrees with the assessment, he says the main reason he utilizes technology is to maximize customer service. Find out what happens when he implemented TOPS...

 Read the entire case study here


The Lodge at Lost Pines Apartments

After many years of working with a proprietary software program that wasn’t performing quite like it should, Gayle A. Shannon, CAPS decided there had to be a better way.

 Read the entire case study here


Brighton Bay Colony

Barbara Waters and Ralph Waters, LCAM, CMCA have many TOPS credits to their names. Barbara was one of the company’s very first customers; she started with the DOS version in 1989. Today, the couple is among TOPS’ biggest supporters. Each has brought TOPS on board at several places of employment (including a company they owned together), and Barbara has taught many people how to use the program.

 Read the entire case study here


Captain's Cove Golf & Yacht Club

Lance Stitcher, CMCA, AMS has never been shy about asking questions, and this propensity served him well when he was interested in upgrading his association’s software. “I would attend industry workshops and seminars and I would always ask what accounting software people were using,” Stitcher explains. “TOPS was always in the mix.”

 Read the entire case study here


Metro Property Services

In 2005, Metro Property Services did a demo on TOPS and decided they would try it. “It was a bit scary at first, but then we automatically fell into it,” Kellogg says. “It’s very user friendly, and it’s leagues better than what we had been using. The program is able to store a vast amount of information.”

Read the entire case study here


Summit Management Services

After 10 years of working with TOPS software, Brenda Conway, CPA, CMCA would certainly be considered an expert – and a fan. “TOPS is unlike other software, because of the way you can perform tasks in it and the flexibility it gives you, it makes everything easier.”

Read the entire case study here


Advantage Management

Jason Sucher at Advantage Management turned over a lot of stones in his search for the right management solution.  As he soon discovered, not all application are made equally, and some, while seeming to have the right features, are way too complicated.

Read the entire case study here


Avid Property Management

For five years, Avelino Vide had been comfortable working part-time for Tampa-based A One Stop Property Management LLC. However, when the opportunity arose to purchase the company in 2007, he jumped at the chance. The firm, now called Avid Property Management, had four properties at the time, but grew to 42 in just one and a half short years.

Read the entire case study here


United Community Management

When Howard Solomon started Untied Community Management he knew he had to do two things first: One was to hire a manager with CAI‟s top level designation (PCAM). The second significant step was to purchase TOPS, which he had discovered at a CAI trade show in 1994. Both proved to be smart moves. Today, United Community Management oversees 150 communities representing 31,000 homes, and the company ceased its involvement with shopping centers in the late 1990s.

Read the entire case study here


Brown Community Management

When Bob Brown founded what was then Brown Property Management in 1996, his unwavering commitment to excellence was laid out in the company‟s mission statement: “Promises Kept and Expectations Exceeded.” In order to provide the level of efficiency and service he envisioned for the company, he sought out a software provider that would meet these high standards. This search led him to TOPS Software, a reliable company whose software would help the company exceed expectations.

Read the entire case study here


Advanced Property Specialists

There’s no other business quite like property management. That means it’s a business with specific needs. Too often, management firms struggle with software systems that were not designed to meet those specific needs. The software might work great for rentals or maybe even sales, but if it can’t do the things a property manager needs, then they’ll only slow a firm down. Chicago-based Advanced Property Specialist solved that problem with one simple step: they brought TOPS in to do the job.

Read the entire case study here


Seacrest Services - Arizona Biltmore Estates

What could a property management firm and a self-managed homeowners association more than 2,000 miles and three time zones apart possibly have in common? For Seacrest Services property managers and the Arizona Biltmore Estates Village Association, the answer was simple: a need to efficiently and effectively manage thousands of homes. Both have met that need with TOPS software.

Read the entire case study here


Steward Property Services

When Steward Property Services needed a software system to help them streamline their services, this growing firm turned to TOPS. Within months, TOPS had aided the firm in accomplishing three important goals: it saved time, it saved money and it helped Steward Property Services gain the edge on its competition.

Read the entire case study here


TOPS Professional® and TOPS On Point® are
registered trademarks of TOPS Software, LLC
Copyright 2009 TOPS Software
Privacy | Legal | |

Free Online Demo

Click to try these new interactive calculators:

Be more socially responsible! Try our FREE interactive calculator!  Calculate your ROI (return on investment) using TOPS products and services!

 

Sign up for
TOPS news!
For Email Marketing you can trust

 

Live chat by BoldChat