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TOPS Employees, A Valued Team

At TOPS Software, our employees are the keystone to the achievement of our goals, and to the bottom line of our success. TOPS is committed to distinctive product quality and unparalleled customer service in all aspects of our business. The success of that commitment is determined by our success in operating as a unified team. We have to earn the trust and respect of our customers every day, in order that the customer be pleased with our products and services. We depend on our employees to earn their trust. We provide service, and service is provided by people.

TOPS' Executive Team

Jeffrey S. Hardy, President

Jeff Hardy is the president and founder of TOPS Software. The company was formed in 1985 to sell TOPS property management software to management companies and self-managed communities around the country.

After seven years working as an accountant for two fortune five hundred companies, and serving as an officer in his own homeowners association, Jeff Hardy started a property management business. Within two years his management company had grown to the point where he needed to computerize--but there was no software for the Condo/HOA industry at that time. This was 1979--two years before IBM released the first Personal Computer (PC) and there were not a lot of choices in micro computers either.

So, Jeff began to write the programs that later became TOPS, working with a neighbor who was also a programmer. Today, TOPS Software offers a robust line of property management software products, all based on the original vision from 1979. Jeff's background in accounting and property management is definitely one of the reasons for the popularity of our software and our growth. It was his knowledge of the industry that allowed him to develop a software package that exactly fits the needs of this industry.

email Jeff at JeffH@topssoft.com.

Ki Han, Vice President of Development

Ki Han began working for TOPS Software in 1989, first as a contractor, and later as a full time staff member. Since then, Ki has been involved in the development of five major versions of TOPS, which include TOPS 4.0, TOPS 6.5, TOPS PRO/Lite, and TOPS 2000™. For TOPS 2000™, Ki coded all of the accounting modules: G/L, A/R, A/P, Check Reconciliation, Payroll, and online AP Approval.

In his capacity as Vice President of Development, Ki is responsible for overseeing all new products that are under development, and working with our customers and employees to determine which new products we will develop next, and how. Additionally, Ki is solely responsible for supporting all of our legacy DOS products on a programmic level. Ki also continues to program, both to support current software, and to help develop new software.

Ki received his BS in Computer Science from the University of Maryland in College Park. Ki lives in Gaithersburg, Maryland with his wife, son Samuel and daughter Angela, who recently painted a picture that was printed on the front page of the county newspaper.

email Ki at kiH@topssoft.com.

Ryan Allen, Vice President of Technical Services

Ryan Allen is probably the most diverse employee at TOPS Software, having worked his way through nearly every position in the company. Ryan received his BBA Accounting from Radford University. He began working for TOPS in 1998, when he was hired to provide technical support services to our customers.

Ryan's technical understanding of the software and skills with the customers led him into the conversions business, where he wrote programs to convert customer data from one software version to another. Shortly thereafter, Ryan dipped even further into the programming pool by designing interfaces for the software and developing a series of utilities. Ryan's knowledge of our software products next led him to the sales department, where he acted as a technical consultant to prospective purchasers.

When a need arose for a person to manage the technical support department, Ryan returned to support. As a manager, Ryan's knowledge and abilities flourished, and he brought the department to an unprecedented level of success, establishing a reputation for an outstanding level of support.

Today, Ryan is the youngest member of our executive team, having achieved the position of Vice President of Technical Services. In that role, Ryan is responsible for overseeing all of the technical services TOPS Software offers, including Technical Support, Internet Services, Conversions, and Research and Development. Ryan oversees operations in our Clearwater, Florida office.

email Ryan at RyanA@topssoft.com.

Bruce R Gran, CMCA®, AMS™, PCAM®,
Vice President of Sales

Bruce Gran brings a diverse background to the community association field, having been involved in a wide variety of businesses, from co-founder of an apparel design and manufacturing company, to retail, to the music industry.

Bruce was first introduced to the property management industry in 1989, when he accepted a position as manager of the Palm Beach office of a Fort Lauderdale based property management company. In 1992, he helped found a property management company in Fort Lauderdale, Florida. Within a period of five years, he helped the company grow to manage forty-five associations. In 1999, Bruce left the day-to-day operations of the management company to pursue consulting opportunities with TOPS Software, culminating in his current position.

In his capacity as Vice President of Sales for TOPS Software, Bruce Gran is responsible for spearheading all major sales initiatives, communicating directly with clients to fulfill their software needs, and representing the company in a number of different venues.

Bruce is a graduate of the University of Wisconsin with a double major in Economics and Political Science. He continues to stay very active in the community association industry, recently achieving the highest designation in the industry, the PCAM®. He is currently a member of the President's Club, and serves on the Technology Task Force for CAI National. Additionally, Bruce has written several articles that have been published in various local CAI publications as well as the Florida Community Association Journal, has given or has been part of several educational sessions both locally and nationally. Bruce also teaches a class for Florida continuing education.

Bruce plays as hard as he works, as evidenced by his highly competitive tennis games and stringent weight lifting and physical conditioning regimen. Bruce is also a collector of art, music and books, and is currently learning the art of Feng Shui.

email Bruce at BruceG@topssoft.com.