Today's activities are mostly training classes for various TOPS products, services and partners. I don't want to go into too much detail on any of the content, since you should really check them out yourself at www.topsuniversity.com.

I am sitting in Diana Krawl's TOPS iMail class at the moment. The classroom, one third of a large banquet hall, is standing room only. Everyone wants to know about this exciting new product, and get into the nitty gritty details of how it works. Kevin Hardy, the developer that wrote much of The TOPS iMail is in the session with us, answering questions and getting feedback from attendees on the service...

Hey TOPS users! TOPS University takes you back to school with an exciting new fall lineup of classes! Please visit www.topsuniversity.com to learn more about how to sign up for our new fall classes  - Communication 101, Communication 102, and Advanced Form Letter 500.

Let’s face it, we all get inundated with communications. I know that when I go to my mailbox, I am greeted by catalogs, magazines, newsletters, and of course, bills. I shake my head at so much wasted paper and postage and resources as I deposit most of them right into the recycling bin.