The second day of the user conference has dawned as fabulously as yesterday. The clouds in the sky are so puffy and white, it looks like they were painted by an artist. My husband and I call this a Simpsons sky because it looks like the animated skies on that show (look it up!).

The first class of the day is the TOPS OnPoint Hybrid class, presented by Nicole Beal, Director of Professional Services. She is the one that coordinates the conversion, implementation, setup, and training of each new TOPS OnPoint customer, so she is uniquely qualified to show us the hybrid and all it can do. After the cut, I'll give you an overview of the class along with the questions and answers from the session...

Patch 12-2b for TOPS OnPoint was updated today. In it, we have incorporated several exciting efficiencies that you've been waiting for! First off, users that get a coffee while waiting for the login to be processed might be disappointed because we've optimized the login screen to improve the processing speed significantly. Chrome users will also be excited to learn that they can now add CC&R records without issue.

in CC&R we've added a new "Take Next Action" option to the list views in CC&Rs By Home, Violations and Architectural. This option works similarly to the feature on the CC&R Dashboard. Simply check to select a range of records on the list view, and click Take Next Action to automatically print the letter for that record.

There's more in this week's update. Click Here to see the patch notes for Patch 2/2012b.

Yesterday's excellent webinar by the account executive team on the CCR/ACC module is now online. If you missed it or want to watch it again we've posted the entire presentation on our site.