We've gone back to basics in TOPS OnPoint development, focusing on improvements to user workflows, interface simplicity, and field consistancy. The updates in today's patch represent the first installment in this commitment, with a focus on how the system displays and interacts with contact names.

After the cut, we show some examples of the updates, or you can see the patch notes to read the complete list of updates.

This was the first year TOPS has tried the panel format at the User Conference, and we were all a little anxious that it should go well. As it turned out, we had absolutely nothing to be worried about. The panel was one of the most funny, insightful and informative sessions of the conference. We got a great look behind the curtain where the wizards are hard at work. After the cut, check out a transcript of the Questions and Answers, along with pictures and a special treat - a poster sized version of the hilarious comic "The TOPS Development Process", drawn by our very own Wayne Drennen...

The second day of the user conference has dawned as fabulously as yesterday. The clouds in the sky are so puffy and white, it looks like they were painted by an artist. My husband and I call this a Simpsons sky because it looks like the animated skies on that show (look it up!).

The first class of the day is the TOPS OnPoint Hybrid class, presented by Nicole Beal, Director of Professional Services. She is the one that coordinates the conversion, implementation, setup, and training of each new TOPS OnPoint customer, so she is uniquely qualified to show us the hybrid and all it can do. After the cut, I'll give you an overview of the class along with the questions and answers from the session...

 

Patch 12-2b for TOPS OnPoint was updated today. In it, we have incorporated several exciting efficiencies that you've been waiting for! First off, users that get a coffee while waiting for the login to be processed might be disappointed because we've optimized the login screen to improve the processing speed significantly. Chrome users will also be excited to learn that they can now add CC&R records without issue.

in CC&R we've added a new "Take Next Action" option to the list views in CC&Rs By Home, Violations and Architectural. This option works similarly to the feature on the CC&R Dashboard. Simply check to select a range of records on the list view, and click Take Next Action to automatically print the letter for that record.

There's more in this week's update. Click Here to see the patch notes for Patch 2/2012b.

Last month, TOPS released a brand new Form Letter program for TOPS OnPoint. This program took the traditional Form Letter program and turned it on it's head with all kinds of new and exciting features. Since its release, our development team have been getting feedback from customers with all kinds of ideas to help us improve the program even more. This month's TOPS OnPoint patch incorporates much of that feedback. Check out the Patch Notes for February 2012.

Both TOPS Professional and TOPS OnPoint have gotten a last minute primp and tuck to get ready to look their best in the new year. We tell you all about these new features, but we save the best for last - the new Enhanced Bills & Statements feature is now available to all TOPS Professional Customers via the TOPS Internet Updater! Read on to learn what it looks like, how it works, and what you can do with it! 

Today we rolled out updates for both TOPS Professional and TOPS OnPoint. The Form Letter program was a prominent figure in both, with TOPS Professional receiving same new merge codes and OnPoint receiving an entirely new Form Letter engine! But wait, there's more!

 

It's time (well, past time, but who's counting?) for the next installment of the blog series with answers to all your pressing TOPS questions - Q&A! This time, we explore the intricacies of MICR Check Scanning, MICR Check Printing, Phone Messenger, TOPS OnPoint, online dues payments, and everyone's favorite topic - Themes! So let's get on with it, shall we?

A large update has been released for TOPS OnPoint this week!

This release includes a large number of updates and new features. We have combed through the software and updated a number of pages to make them more user friendly, and consistent with the whole product. We have also added a number of fun new features such as multiple simultaneous logins for users, mailing labels option for all letters, new custom options for Architectural Requests, new address grids, and two brand new sub modules in Communities.

The list below the cut is a sneak preview of the features that are included on the update. The full list is on the OnPoint website. To get this update, simply log in to your TOPS OnPoint! Because it is an online product, there is nothing you need to do. All of your files are automatically updated.

We have also opened a new discussion forum for OnPoint users! Everyone with access to OnPoint is welcome to join us to discuss the product. If you have not received an email from us with your login information, please contact us.

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After we did the Fire Alarm Shuffle (A fireman told us we could go back inside, and after everyone shuffled back in to the conference room, the hotel manager said the fire chief had not cleared re-entry and sent us all back outside again!) Mike Hardy got on stage to talk about TOPS OnPoint, TOPS newest online management offering.

This was just a small taste to whet everyone's appetite for the big event tomorrow afternoon, and that's exactly what it did! Read after the cut to see the details...

As the delivery date gets closer, TOPS Software is bringing on more beta testers.  Our goal remains to deliver the best possible web-based property management suite and getting client feedback is the best vehicle to making sure we hit that mark.

Trade Show Report: West Coast Account Manager Andrew Woytowich and Vice President of Sales Mike Hardy showed off the new features in TOPS Professional and a sneak preview of TOPS OnPoint at the CACM conference in Orange County California this week.