Issue #55
- TOPS Software Announces The Release Of The TOPS Calendar/Scheduler
- Eve 'n You Can Find Missing Transactions
- Migrating TOPS To A New Server
- More Management Proposals With Your TOPS Web Site
- Who's the W-I-M At Your Company?
- TOPS Interactive Web Site Training Camp 2007
09/19/07 TOPS U presents: CCR-102 Using Form Letters in the CC&R Module
09/20/07 TOPS U presents: CCR-103 Managing Violations in the CC&R Module
09/21/07 TOPS U presents: CCR-201 Advanced Features of the CC&R Module
09/26/07 TOPS U presents: ACCNT-301 Adjusting AR Owner Balances
10/17/07 TOPS U presents: NCS-101 New Community Setup
10/20/07 CAI New England Conference & Expo (Burlington, MA)
11/14/07 TOPS U presents: ACCNT-110 Being Prepared for Year End
12/19/07 TOPS U presents: GLB-101 Global Reports
04/30/08 - 05/02/08 CAI's 57th National Conference and Exposition (Orlando, FL)
Best Fit Solutions, LLC provides TOPS v3.2.1™ training & accounting services. On-site or Internet-based training services available. Learn more at www.bestfitsolutions.net, or call 281-870-0404.
Use www.ReadyDOCS.com to sell documents online and turn Process into Profit. Contact us at (888) 497-8832 to find out how!
ReadyCollect integrates with TOPS Software to provide a complete collections process when accounts are turned over to your attorney. Visit www.ReadyCollect.com for more information on this money-saving program.
TOPS Web Sites, now processing online payments for over 5900 communities. To learn more about how you can receive payments online for your community, contact websales@topssoft.com.
The TOPS Internet Backup Service allows you to automatically back up your important TOPS Community Data from right inside TOPS v3.2.1™! For More Info, see www.topsbackup.com.
TOPS University is a new TOPS Internet
training program, which offers all TOPS users the chance to learn the
ins and outs of the TOPS modules and functions. See our course schedule
in this issue of the onTOPS Ezine, or check out the web site:
www.topsuniversity.com
If you have not yet checked out TOPS'
Online Customer Care Center, do it today! You can purchase
add-ons, see your current support usage minutes, review past tickets,
see what tickets are open for your organization, and even pay your support
bill online! All you need to do is know your TOPS Client ID and fill in
a one-time sign-up form.
TOPS
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TOPS Web Sites
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Welcome to onTOPS!
Welcome to the onTOPS Ezine, an email publication from TOPS Software. All of the articles in the ezines are stored in the articles section of our corporate web site, www.topssoft.com.
We hope you enjoy reading this issue. Please send your feedback to: insider@topssoft.com
TOPS Software Announces The Release Of The TOPS Calendar/Scheduler
TOPS Software is pleased to announce today that the Calendar/Scheduler for TOPS v3.2.1™ is now ready for official release. TOPS Technical Support and other staff are being trained in the new program, to be ready for the release via the TOPS Internet Updater on Wednesday, September 19, 2007.
The TOPS Calendar/Scheduler is a very ambitious program upgrade, which adds additional global functionality to every module of the TOPS v3.2.1™ Association Management Software. Some of the many exciting functionalities in this program release include...
[More]
The TOPS Calendar/Scheduler, along with many TOPS v3.2.1™ features, requires the Microsoft .NET Framework 2.0. To download this component from Microsoft's web site, click here or copy and paste the following URL into your web browser: http://www.microsoft.com/downloads/thankyou.aspx?familyId=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displayLang=en.
TOPS Comes to You!
By Bruce Gran CMCA, AMS, PCAM
CAI-Gold Coast Chapter CA Day
I was lucky enough to be asked to give a class and exhibit on August 17,
2007 in beautiful West Palm Beach, FL! This year there were no hurricanes
so the hotel was intact (unlike two years ago…) and was the best CA Day
held in quite some time...
CAI – NE Conference and EXPO October 20, 2007, Marriott Hotel Burlington, MA. Come join Nicole and Carl Beal to see the latest TOPS has to offer...
[More]
October Course At TOPS U
On Wednesday, October 17, 2007 TOPS U will be offering the course, NCS-101, New Community Setup. This course will cover the steps necessary to successfully set up a new community in TOPS v3.2.1™. In addition we will highlight items that should be considered when setting up a community...
[More]
Registration is due by October 10, 2007, so sign up now! The registration form and additional details are available at www.topsuniversity.com.
In Perspective
Report Default Enhancements
In July we released an enhanced report default option for generating financial statements. What benefit does this bring to a TOPS user? Here are three of the many benefits of this enhancement:
[More]
A Letter From The President
TOPS Goes Global
No, this doesn't refer to TOPS going international. What we mean by “Global” is that TOPS is working on more global functionality across communities. We understand that being able to process globally offers tremendous efficiencies to our portfolio management customers. We’re working on more global functions so, no matter how big your management company grows, you cannot outgrow the capabilities of TOPS...
[More]
Eve 'n You Can Find Missing Transactions
Transaction Missing For Cash Receipt or Transaction
Missing For Pre-Paid
hmmm... WHAT !!!???
OK, in all honesty this is not an error we suggest you tackle on your own. This is an issue that has no straight answer so you will usually need a TOPS Support tech's help.
Why is the error coming up??? Ideas??? Just so we don't do it AGAIN next time if we can help it...
Possible reasons for this error include, but are not limited to...
[More]
Migrating TOPS To A New Server
As your business grows and new technologies develop, you may want to upgrade your server or move from a peer to peer network to a server based network. Because the successful operation of your company or community is dependent upon your TOPS Software program, it is important to make the migration of your TOPS data from the old server to the new server as seamless as possible.
These are the best practice steps that should be followed to migrate TOPS from one server to another...
[More]
More Management Proposals With Your TOPS Web Site
We all know that getting more Management Proposals means more opportunities to grow your business. So how do you leverage your TOPS Management Company Web Site to get more proposals?
Think of your company's web site as a funnel. Visitors to your TOPS web site are potential clients that simply need a nudge into the funnel. Having your Management Proposal link at or near the top of your web site is important...
[More]
Who's the W-I-M At Your Company?
If you are an association management company that has taken advantage of the TOPS Website Integration for your communities, we're talking to you! We want to know who at your company has been designated as the W-I-M, the Website Integration Manager.
The Website Integration Manager is the person within your company who is responsible for configuring the TOPS Website Uploads for your communities. Some management companies deem the community's property manager as the person responsible while others might have one or two staff members designated as the primary person to handle the uploads...
[More]
TOPS Interactive Web Site Training Camp 2007
If you are attending, or are thinking of attending the AtHomeNet Boot Camp on Thursday, September 20th, you are in for a big surprise! Bruce Gran, CMCA, AMS, PCAM, Senior Vice President – Business Development of TOPS Software will be there at 2:00 PM EDT to answer your questions, do on the spot training, and present the many new items that TOPS has recently released...
[More]
* Welcome to Gemma Sladky, who has joined the TOPS Software team as a Corporate Trainer. [More]
* Welcome to Dawn Engel, who has joined the TOPS Software team as our local Arizona dealer/trainer. [More]
* Welcome to Annette Vallone, who has joined the team in our Gaithersburg, Maryland office as a Web Site Administrator. [More]
TOPS v3.2.1™>
- Custom, Updated Print Form File.
- Form Letters, Resolved issue with merge code pulling in Unlimited Flex data fields.
- Calendar, Add an Event, Corrected Task Log, Daily and Weekly views so they calculate 15 minutes ahead of current time.
- Calendar, Add an Event, Resolved issue when clicking No to prompt "Add Event in the Past". No longer closes the entire add event window.
- Calendar, Add an Event, Preventive Maintenance > Convert to Work Order. Now 'Complete' the event.
- Calendar, Add an Event, Set to Monthly > Last day now includes the last entry in the Recurrence.
- Calendar, Add an Event, Enhanced Run Function button for TOPS Function events.
- Calendar, Add an Event, Enhanced the special options: Colors, Reminders, Recurrence and Association tabs.
- Calendar, Add an Event, Resolved issue in Preventative Maintenance pulling in property address when clicking on Convert to Work Order.
- Calendar, Add an Event, Preventive Maintenance > Convert to Work Order. Modified to match assignee's security.
- Calendar, Added scrollbars to monthly view.
- Calendar, Added username to Calendar title bar.
- Calendar now populates community ID and name correctly.
- Calendar, Enhanced ability to update events.
- Calendar, Print Calendar, Added landscape printing capabilities.
- Calendar, Schedule a Task, Added TOPS Data check box to Group Name list for IBS task.
- Calendar, Scheduler, Resolved issue when updating Scheduler if it is running. It will now shut down in order to update.
- Calendar, Addressed Calendar users and passwords concerns for TOPS Functions.
- Calendar, Addressed Calendar users and passwords concerns for community listing.
- Calendar, Enhanced "Creator and Assign To" security. You can only assign tasks to others who belong in your group. If they belong to TOPS Administrator, they can assign tasks to others in other groups.
BETA Products >
Flex Data
- Resolved error when running Unlimited Flex for the first time.
- Import Classic Flex, Will not allow you to re-convert flex data for those communities that have already been converted.
- Form Letters, Unlimited Flex fields will now appear under category 'Owner Info' as well.
TOPS Mobile Manager
- Enhanced several screens with options to view Open, Closed or All records .
- Mobile Manager now supports Unlimited Flex Data.
- Improved synchronization routines.
- Notes function has been rewritten to allow for multiple notes in Service Request, Work Order and CC&R.
- Added functionality to be able to sync Community Fact Sheet data only.
The above products are available in Public Beta format for our customers. If you are interested in testing a new TOPS product, please complete the sign in form here.
TOPS Interactive Web Sites>
- Pre-designed email templates now available in eMail Bulletins.
- Documents can now be sorted by date, description, file size or sequence number. Contact Web Support to set a default sort order.
- Added a "Feature Description" option for the FAQ feature.
- Added a "side bar text" feature description to allow sites to have a custom right-hand side bar. Please contact Web Support to turn this feature on.
- Added an "Instructions" field for each resource in reservations. Information in this field will show at the top of the "Reservation" screen for that resource to give instructions on how to make a reservation.
- Cleared out unintended extra information from the Reservation "auto responder" email.
- Enhanced drop down custom questions under Reservations to ensure that user selects a valid drop down item in a custom Reservation question when the first choice is "--Please Select--" and the question is marked as "Required."
- Reservations List now only shows the first 1500 reservations to avoid "time out" errors.
- Enhanced website features to include "Add/Edit/Delete..." links where previously unavailable.
- Module Category, Sub-category and Item edit pages now have links back to the appropriate list page.
- Added improved wording and new images to the top of the "Pay Dues" screens.
- Added the option to only share Online A/P information between TOPS and the community website instead of the full range of shared data.
- Added a bank balance "AS-OF date" to the summary page of the Online A/P Invoice feature (comes from the TOPS data load) to inform viewer of the date of the current balance.
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