onTOPS EZine

Best Fit Solutions, LLC provides TOPS v3.2.1™ training & accounting services. On-site or Internet-based training services available. Learn more at www.bestfitsolutions.net, or call 281-870-0404.

Use www.ReadyDOCS.com to sell documents online and turn Process into Profit. Contact us at (888) 497-8832 to find out how!

ReadyCollect integrates with TOPS Software to provide a complete collections process when accounts are turned over to your attorney. Visit www.ReadyCollect.com for more information on this money-saving program.

TOPS Corporate Trainer now provides training on your site or via the Internet! Our corporate trainer, Dave Black, has years of experience training in TOPS Software products. To schedule a training session:
Toll-Free: 1-800-760-9966
Email: davidb@topssoft.com

The TOPS Internet Backup Service allows you to automatically back up your important TOPS Community Data from right inside TOPS v3.2.1™! For More Info, see www.topsbackup.com.

The TOPS Web Admin Forum, located at admin.topswebsites.com provides resources for TOPS Community Web Site Administrators, from free web site content to direct chat with other admins. If you are not a member of this forum, be sure to request your login today.

If you have not yet checked out TOPS' Online Customer Care Center , do it today! You can purchase add-ons, see your current support usage minutes, review past tickets, see what tickets are open for your organization, and even pay your support bill online! All you need to do is know your TOPS Client ID and fill in a one-time sign-up form.

Our first User Group Conference of 2007 is scheduled for March 1, 2007 in Chicago, IL. Registration is only $25 per attendee. Print and fax in the registration form located here. Hurry! Registration deadline is February 19th!

Helpful Links:

TOPS v3.2.1
TOPS On-Site
Internet Backup
TOPS Web Sites
Web Site Support
TOPS Corporate
Customer Care Center

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The onTOPS Ezine is published by TOPS Software, LLC., 364-C Christopher Avenue, Gaithersbug, MD 20879.

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Articles from TOPS Software:

Welcome to onTOPS!

Welcome to the onTOPS Ezine, an email publication from TOPS Software. All of the articles in the ezines are stored in the articles section of our web site, www.topssoft.com, which also means that ezine articles are searchable via our web site search engine. You will find the search link at the bottom of each article, along with a convenient option to send an article of interest to a friend or colleague.

We hope you enjoy reading this issue. Please send your feedback to: insider@topssoft.com

2006: Setting Records and Meeting Milestones

In 2006, TOPS Software marked several major Milestones. We opened a new office in Arizona to serve our west coast customers. Dave Black joined our team in Arizona as TOPS' Corporate Trainer, and proceeded to develop TOPS University, a popular monthly Internet training program that we are even now working to expand into a TOPS Specialist certification program. Amy Ostwinkle was also brought in to our Arizona group to provide technical support for the west coast market. These moves have already proven to improve the level of timely service that we are able to provide to our west coast customers, and we expect to see more improvements in this area in the future.

2006 was also a banner year for sales, being the eighth year in a row our sales have broken previous year sales records. We also surpassed two major sales milestones with over 2000 installations of our flagship product, TOPS and over 1000 community web sites...

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2007 User Group – Chicago, March 1

Our first user group of 2007 will be held in partnership with COMMUNITY ADVANTAGE® of Barrington Bank & Trust Company, N.A., at the Hyatt Regency O'Hare, Rosemont on March 1, 2007. Other participants will include AtHomeNet, AssociationReady and our latest corporate partner addition, Reserve Advisors!

The day long interactive session will include an exploration of new features being included in TOPS v3.2.1™ plus a sneak peak at our next version, code named "Viper"...

[More]

Seating is limited, so register today! Click Here to download the registration form.

CAI Conference Info and New Article Published

CAI's 56th National Conference and Exhibition

TOPS Software is proud to announce that we will be co-sponsoring the PCAM reception along with the Flood Company on Thursday, April 26, 2007. The conference will be held at the Cesar's Palace Hotel April 25 to 28, 2007 in Las Vegas, NV.

TOPS Software has been a national sponsor of CAI for 20 years and is one of the longest exhibiting vendors for national conferences. Please visit us at Booth # 304, we'll be one of the first vendors you see at the front entrance.

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Online Purchasing: Shop At TOPS 24/7

Last month, we premiered the new Purchase Add-Ons feature in our online Customer Care Center, where TOPS Software customers can order add-ons like association packs, user licenses, and modules. Fittingly, the very first company to ever purchase the TOPS program was also the very first company to use the new Purchase Add-Ons feature on our web site.

Purchasing add-ons to your TOPS Software program is a snap through the online Customer Care Center. Just select the module(s) you would like to purchase and click Checkout. After entering your credit card information, you will receive download instructions for the modules just purchased. Instant gratification!

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TOPS Internet Backup: An Important Part of Year End

It's that time again! Most of our associations have just completed another annual accounting cycle and it's time to start the New Year. Now is the perfect time to start a backup regime, if you don't already have one in place.

The TOPS Internet Backup Service is the perfect tool to make and store a backup of all of your important Year End data to satisfy your record retention requirements. Through the TOPS Internet Backup Service, you can store a complete backup of all of your TOPS data and all of your other files and documents on your computer.

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February Course at TOPS U

Our course for February, ACCNT-400 Reconciling Financials will be held on Wednesday February 7, 2007. In this course we will cover the steps needed to reconcile the Accounts Payable and Accounts Receivable Sub-Ledgers to the General Ledger. At the end of the course students should have an understanding of how to make sure that their financials are accurate. In addition we will highlight items that should be considered when reconciling the financials. We will also review some processes designed to help in validating the financials.

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Registration is due by January 31, 2007, so respond now to register! The registration form and additional details are available at www.topsuniversity.com

Back By Popular Demand: CCR-101 "CCR/ACC Enforcement Setup"

Earlier this month, TOPS U offered the course CCR-101 "CCR/ACC Enforcement Setup," which is the first course in the five course series on the CCR/ACC Enforcement module. This course was so popular that it sold out early and unfortunately, many individuals who wanted to attend were unable to do so.

Because the course sold out so quickly and there were so many people who missed out, we've decided to offer this course again, on Friday, February 16, 2007, giving everyone a second chance to learn the steps necessary to successfully set up the CCR/ACC Enforcement module to be used as efficiently as possible.

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For more information, please visit the TOPS U website, www.topsuniversity.com.

March Course at TOPS U

Our course for March will be held on Wednesday March 14, 2007, and is the second course in the five course series on the CCR/ACC Enforcement module. If you did not take the first course, don't worry. Each course may be taken individually, depending on your learning needs within the module. However, students who complete all five courses in the series will be given an opportunity to take a test and receive the certification of TOPS Software CCR/ACC Enforcement Specialist...

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Registration is due by March 7, 2007, so respond now to register! The registration form and additional details are available at www.topsuniversity.com

Eve 'n You Can Print 1099's

1099's for Vendors: Cause Uncle Sam Needs A Brand New Bag
*Sung to the tune of James Brown's/Papa's Got A Brand New Bag*

It is that time of the year again so come here all you HOA managers (managaaaz), Sammie's in the swing...

Our vendors who dig this crazy scene and have accumulated payments in excess of a specific dollar amount (usually $600 - Don't play him cheap cause you know he ain't shy) are required to report the income on their taxes cause 'Ol Sammie ain't too hip about that new breed thing...

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2007 - Make It the Year You Explore All That TOPS Websites Offer!

We understand the time and financial commitment that each of you have put in to making the decision to purchase TOPS Software and to implement it in your company and communities. To that end, we urge you to take advantage of all of the features and functionality of the TOPS Web Sites that can make your life easier and your company more profitable!

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New Corporate Partners

TOPS Software is proud to announce the addition of three new corporate partners: First Bank Association Bank Services, Reserve Advisors, and Adamen, Inc...

[More]

TOPS Program Updates:

How to Update Your Files

TOPS v3.2.1™>

- The Public Beta of the TOPS Unlimited Flex Data is now available for TOPS v3.2.1™ users.* For more info, or to join the beta group, please complete the form located here.
* This product will be made available in Beta format for TOPS On-Site™ users in February 2007.

- The Public Beta of the TOPS Calendar/Scheduler is now available! To join the beta group, please complete the form located here.

- Added a "Cut Off"; date option to the CC&R Ride List report. This date is based on the "Next Action Date" in the action table.

- CC&R Batch Entry and Batch Close may now be used in organizations that do not have Users and Passwords set up.

- Corrected issue in CC&R that caused an action line not to clear when the clear command was given by the user.

- Corrected a rare error that caused the date to disappear in the action table when a renter existed on the property and the action was completed manually by the user.

- Users with no user name and password may now be correctly logged into the administrative Logs.

- Added the GL Account Number to the GL Detail Report when printing from the View Account screen in the standard report style.

- Form Letters are now spaced on the page correctly when multiple prints per page is selected (such as 3 per page).

View More Updates >>

TOPS Interactive Web Sites>

- Be sure to check out our BRAND NEW WEB SITE! We have now separated Web Site Sales and Web Site Support into two seperate web sites. You can see the new sales site at http://www.topswebsites.com. The TOPS Admin Forum has also gotten an overhaul to match the shiny new look, and has also received an influx of new content as the new dedicated Web Support site. Be sure to log in and let us know what you think of the new look on the admin forum: http://admin.topswebsites.com.

- We have altered the method in which files are uploaded to the web sites. This should significantly reduce both the size of the uploads, as well as the time it takes to upload files to the web sites. As a result, we expect to see less timeouts and corruptions of data uploaded due to large file sizes. Please make sure that you update your TOPS program files to receive this update.

- We have switched to more user friendly error messages when an upload is performed and a user does not use or has not selected a particular TOPS module to upload.

- We have made some alterations to the way Email Bulletins are handled. This should result in fewer problems when sending mass emails.

- Photo Album slide shows may now be embedded into the public or private home page. This would allow the administrator to display an editable slide show on their home pages without the need for manually altering flash files. If you would like to activate this for your web site, please email websupport@topssoft.com and let us know which album you would like us to embed, and on which page (public or private home) you would like it to be displayed.

- Photo Album comments will now display when editing captions.

- Album view in Photo Albums now shows the number of comments in that album.

- Added speed indicators to Photo Album slide shows along with back & next links..

- Increased the size of the photo album description text box for visual clarity.

- Several minor corrections have been made to the horizontal menus to improve compatibility.

- Documents will now automatically open in a new site window for all frameless sites to allow for a full screen experience when viewing documents.

- When eforms are created via an Announcement, they will now display under the correct name in the "View/Export Submitted eForms" section of eforms.

- Corrected error in the Reservation description that caused the description to appear as a series of colons.

- Corrected cancel button when editing a FAQ so it correctly returns the user to the previous section.

- Removed the edit subcategory link on the item level (3rd tier) of custom modules.

- FAQs may now be viewable on the Public side of the site with security level 100.

- Surveys can now have a view level security setting, for example a survey may now be set to level 50 to only be visible to Board members.

- New surveys will now show in what's new based on the user's security level. (if they have the security clearance to be able to view that particular survey).

- Corrected "Purge all calendar events" feature so that events cannot be purged if they are in the future.

View More Updates >>

Contact TOPS Software:

Software Sales - 800.760.9966
Web Site Sales - 800.556.7852
Tech Support - 800.899.5689 ext1
Web Support - 800.899.5689 ext2
Backup Service - 800.899.5689 ext2
Billing Questions - 301.869.8144

onTOPS eZine - an email magazine about TOPS Software's products and services.

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