june 2005
In this issue:
- SALES: Plug-Ins,
Your Invisible Office Assistant
- WEB SITES: Is Your Web Site a Dead
Site?
- APPEARANCES: TOPS Comes to You!
- SPECIAL: TOPS Guard Gate Security Ends
Space Wars
- PRODUCT UPDATES: TOPS v3.2.1™ Release is Imminent
- DOWNLOADS: New Themes for TOPS 2000™
- SUPPORT: Printer
Jammed. Can I Print the Histories Again?
Feedback: insider@topssoft.com
SALES
Plug-Ins - Your invisible Office Assistant
First things first, what does the word "plug-in"
mean? It simply means a data interface with a third party software
application. TOPS 2000™ has interfaces with a number of other
software companies so you can utilize the services of these companies
to gain the efficiencies they offer you. The interfaces consist
of uploading and/or downloading data in a format compatible with
the software applications developed by these companies and your
TOPS 2000™ system.
TOPS Software offers plug-ins with these fine software
products:
-
-
- ReadyDOCS - online resale disclosure services.
-
-
GetDocsNow
- online resale disclosure services (Coming Soon!)
-
Skyline
Data - Check 21 cash receipt processing (Coming Soon!)
These can all be accessed from the new "Plug-ins"
button on the TOPS 2000™ main menu. In addition to our actual
plug-in interfaces, we continue to offer a number of interfaces
and programs for other HOA industry companies, including:
- AtHomeNet - Interactive
Community Web Sites powered by TOPS 2000™.
- eRentPayer - Online
credit card and eCheck Payments
-
SouthData
- generate a coupon or statement file so scanned documents
can be printed for use with a bank lockbox system.
- FORMost GC
- generate a coupon or statement file so scanned documents can
be printed for use with a bank lockbox system.
-
American
Coupon - generate a coupon file so scanned documents can
be printed for use with a bank lockbox system.
-
Bank-A-Count
- generate a coupon file so scanned documents can be printed
for use with a bank lockbox system.
-
-
-
-
-
US Bank - Automated Lockbox interface.
Our interfaces with these companies and their products
let you automate office functions to save you time, effort and expense.
The less time you have to spend on repetitive and routine functions,
the more staff time you free up to devote to new business, and that
has an immediate and positive impact on your bottom line.
These services vary by the individual providers,
but are typically provided on per-use or subscription fee schedule.
These costs can easily be offset by charging a modest fee from the
requesting parties and can even be a source of income. Many of the
TOPS plug-in interfaces are available through the TOPS Internet
Updater at no additional charge to any customer on a paid support
plan.
To learn more about how these products integrate
with your TOPS Software, please contact our sales department at
1-800-760-9966 or via email at sales@topssoft.com.
~Advertisement~
Use http://www.ReadyDOCS.com
to sell documents online and turn Process into Profit. Contact
us at (888) 497-8832 to find out how!
~Advertisement~ |
TOPS INTERACTIVE
WEB SITES
is your web site a dead site?
Does your Community or Management Company have
a web site? If it does, is your web site a dead site? Is it time
for an overhaul?
As busy as most folks are today when they get
on their computers they want to accomplish something online. They're
not aimlessly surfing the Web in hopes of finding some incredible
cyber-nugget. Instead, the average Net user is interested in finding
information of some kind. Whether it's keeping up with current events,
making purchases or communicating with others - they are typically
purpose driven, intent on accomplishing something they set out to
do.
Ask yourself the following
questions:
- What is the immediate, short-term goal of your website?
- What are your specific objectives for the long term?
- Who do you want to visit your site?
- What specific action do you want visitors to take?
- What solutions or benefits can you offer to these visitors?
- What data should your site provide to achieve your primary
goal?
- What information can you provide to encourage them to return
to your site?
- What questions do you get asked the most on the telephone?
- What data should your site provide to achieve your secondary
goal?
- How often do you want visitors to return to your web site?
- Do you know what visitors think, can they ask questions and
make comments?
- Who is your competition?
- Does your competition have a web site?
- Did you know there are many ways in which a web site can
pay for itself and even be a source of revenue?
How does your web site measure up? Allow our Web
Sales Department to assist you with the answer to these questions.
A TOPS Interactive Web Site
Can:
-
Provide prospective buyers with their first
impression of your community, and may even influence their
decision to visit.
-
Be an excellent forum for communications between
you, community officers, and residents.
-
Act as a tool for Community Officers to gauge
community opinions through online surveys and forms.
-
Foster a real sense of community and increase
participation in community activities such as board meetings
with the events calendar.
-
Fully integrate with TOPS 2000™ so
you and your clients can take advantage of many time saving
business processes such as Online Payments, Online AP Approval,
12-month owner histories, and much more!
-
Be advertiser supported, generate advertising
revenue through selling classified ads to local vendors. This
advertising can offset most or all the costs associated with
maintaining the web site.
The uses and benefits are as endless as the imagination.
What other feature or service benefits everyone involved, from management
to community officers to home-owners and residents?
To learn more about TOPS Interactive Web Sites
and how they benefit you, the HOA Officers, and residents go to
www.topshome.com or Contact
TOPS Web Sales at (800) 556-7852 or websales@topssoft.com.
APPEARANCES
TOPS Comes to You!
| Date |
Organization |
Event |
Location |
| 7.13 |
CAI SE Florida |
CEU Class |
Aventura, FL |
| 7.28-29 |
CACM |
Annual Conference |
Anaheim, CA |
| 8.23 |
CAI N Ohio |
Trade Show |
Cleveland, OH |
| 9.15 |
TOPS User Group |
Meeting |
Suwanee, GA |
| 10.01 |
CAI Nevada |
Trade Show |
Las Vegas, NV |
| 10.08 |
CAI Washington State |
Trade Show |
Bellevue, WA |
| 10.14 |
CAI Houston |
Trade Show |
Houston, TX |
| 10.20-22 |
CAI National |
Leadership Conf. |
Atlanta, GA |
| 11.05 |
CAI Hudson Valley |
Trade Show |
Fishkill, NY |
| 11.11 |
CAI West Florida |
Trade Show |
Sarasota, FL |
SPECIAL
TOPS Guard Gate Security Ends Space Wars
$395 for the first gate, $195 for each subsequent
gate when purchased Together through July 31, 2005
“Summertime and the livin’ is easy”
goes the melody from the Gershwin play “Porgy and Bess”.
Or is it? For gated, guarded communities, the sense
of security and peaceful easy living is a quality that homeowner
associations work hard to preserve. But during the busier times
of the year like summer it’s not always so easy. Residents
are receiving guests, prospective buyers are looking at properties,
more moving vans typically come in and out during the summer months,
not to mention seasonal vendors. It can get chaotic. And lets not
forget the calls from anxious residents back from the market with
groceries melting away in their trunks, demanding the car parked
illegally in “their” space be towed right now!
The traffic at the gate keeps the Security Staff
jumping, and tempers are ready to blow. Ensuring gate security and
regulating guest parking may be two of the more difficult tasks
for Security staff to manage in the community. The TOPS 2000™
Gate Security module with TOPS Guard Gate is a must-have tool that
will definitely help your security staff keep the things cheery,
cool and calm at the gates and peaceful in the community.
The TOPS 2000™ Gate Security module allows
you to easily track cars entering and exiting your community. With
a TOPS Interactive Community Web Site, residents can easily advise
management in advance of visitors. And in turn, management using
TOPS Guard Gate can keep Security Staff informed and prepared with
passes ready and waiting for arriving visitors.
Additionally, the Hand-Held Organizer interface allows guards
to roam the grounds giving them easy to use information to track
guest vehicles promoting a sense of control and security. It also
allows them to be pro-active instead of reactive, reducing call
volume and space wars.
TOPS Gate Security Features
- Setup permanent and temporary community visitors for use by
an attended guard gate/station.
- Search visitors list to verify access.
- Instantly timestamp entering visitors.
- Print gate passes and parking decals as needed for visitors
or residents.
- Track vehicles and maintain a visitor log history, which can
be printed.
- Define gates and generate keys to allow guards to use TOPS Guard
Gate.
- Install TOPS Guard Gate to provide guards a simple, easy to
use, limited feature interface.
- Use with your Palm or Pocket PC handheld through the TOPS Mobile
PDA for on-site parking enforcement.
The retail price of the Gate Security Module is
$495, per gate. Our sales special, which is good through July 31,
2005, is $395 for the first gate, $195 for each subsequent gate
when purchased at the same time. This is quite a savings so place
your order today!
Please call the TOPS Software Sales office at 800-760-9966
or e-mail to sales@topssoft.com
for additional information.
~Advertisement~
BEST FIT SOLUTIONS, LLC provides TOPS 2000 TRAINING &
ACCOUNTING Services. On-site or Internet Based Training services
available. Learn more at http://www.bestfitsolutions.net,
call 281-870-0404.
~Advertisement~ |
DOWNLOADS
Three New Themes for TOPS 2000™
This month let us take you "On The Road",
to "Small Town USA", for a down home
"4th of July Barbecue".
To download the new themes, click View, Theme Manager
to access the program. When the Theme Manager appears, click the
Download button next to the themes you wish to install. If you wish
to uninstall a theme, click the remove button. Once you have finished
installing themes, click the Done button to close the Theme Manager.
To Switch Themes, click View, Themes, and select the theme you wish
to apply.
PRODUCT UPDATES
TOPS v3.2.1™ Release is Imminent
If you hadn't heard already, we will be doing a soft release of
TOPS v3.2.1™ on July 1st, and a general release
in September. Following is a short list of what will be included
in this release:
- Phone Messenger with the ability to send and track messages
from homeowners to other TOPS users.
- Calendar / Scheduler which allows you to schedule, assign, and
track tasks, and attach them to TOPS functions.
- Document Manager in the Community Fact Sheet, Owner Database,
and CC&R Modules, allowing you to attach documents to a TOPS
record, including Form Letters and Reports.
- “Advanced” printing option which enables you to
Print, Email, Upload to the web, and save reports and form letters
in PDF format.
- “Batch Entry” option for CC&R that allows you
to input multiple CC&R violation records with similar settings
across multiple communities and homes at one time.
- Completely redesigned Form Letter program with scores of new
features such as tables, graphics, symbols, PDF printing, ability
to open and save Word documents, and spell checker.
- Complete Job Streaming Redesign that allows you to launch redundant
tasks across all your communities from one centralized, user-friendly
location. Now includes scheduling functionality.
- New true group-based Users and Passwords system.
- Updated security keys based on a domain network workstation
structure. (Allows for a Network Key Pool!)
The general release of TOPS v3.2.1™ will be available
September 2005 via CD.
SUPPORT
My printer jammed. Can I print the histories
again, starting from page 45?
Q: I printed all
my homeowner histories, but the printer jammed. Can I print the
histories again, starting from page 45?
A: The solution
is to use the PRINT FILED REPORT option when you print a large report
or if you need to print only specific pages of a report.
To use this function, select the FILE option when
you print the report. The system will prompt you with the reports'
file name. You can print the FILED REPORT by:
- Pressing F7 on your keyboard to open the PRINT FILED REPORTS
menu, OR
- Clicking on FILE, PRINT FILED REPORT
When you print a report from the PRINT FILED REPORTS
menu, you have the option to print ALL pages, or specific pages.
Additionally, all FILED REPORTS are stored in your communityfile\SPOOL
folder and are backed up with other TOPS 2000™ data.
CONTACT US:
Here is a list of some
of the most common contact data for TOPS Software:
Designed by TOPS Software, LLC.
Copyright© 2005 TOPS Software, LLC, 364-C Christopher
Ave, Gaithersburg, MD 2879. ALL RIGHTS RESERVED.
To manage the emails that you receive from TOPS Software, please
visit
http://www.topssoft.com/eforms/manage_subscriptions.htm.
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